Paola C Barrera Rodriguez
Sacramento,CA
Summary
Accomplished Lead Med Tech with a proven track record at Leisure Care Senior Living, adept in HIPAA compliance and direct patient care. Demonstrates exceptional medical record documentation and patient interaction skills, enhancing patient satisfaction and care coordination. Skilled in multitasking and attention to detail, significantly improving healthcare delivery and team efficiency.
Overview
6
6
years of professional experience
Work History
Lead Med Tech
Leisure Care Senior Living
07.2022 - Current
- Handle sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measure patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administer prescribed medications including prescribed narcotics according to facility and state policies
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Patient Service Representative
Center of Excellence in Diabetes and Endocrinology
03.2021 - 10.2022
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Used Practice Fusion to schedule appointments.
- Used Epic to look up lab work results to attach to our patients' charts
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Handled customer service inquiries in person, via telephone and through email.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Served as a reliable source of information for patients regarding appointment scheduling and general office policies.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Answered incoming calls, scheduled appointments and filed medical records.
IHSS Care Provider
IHSS In Home Support Services
04.2018 - 04.2021
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Education
High School Diploma -
West Campus High School
Sacramento, CA06.2017
Skills
HIPAA Regulations
Direct Patient Care
Patient interaction
Patient vital taking
Medical record documentation
Patient Care Coordination and Documentation
Medical terminology expertise
Medication Administration
Staff Management
Medical Records Management
Medical office administration
Time Management
Attention to Detail
Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Lead Med Tech
Leisure Care Senior Living
07.2022 - Current
Patient Service Representative
Center of Excellence in Diabetes and Endocrinology
03.2021 - 10.2022
IHSS Care Provider
IHSS In Home Support Services
04.2018 - 04.2021
High School Diploma -
West Campus High School
Similar Profiles
Katie HuffKatie Huff
Executive Director at Brookdale Senior Living/Leisure CareExecutive Director at Brookdale Senior Living/Leisure Care
Kelly MaasKelly Maas
Certified Nursing Assistant at Nile Living, Formerly Leisure CareCertified Nursing Assistant at Nile Living, Formerly Leisure Care
Michael BeckerMichael Becker
Executive Director at Brookdale Senior Living/Elderwood Senior CareExecutive Director at Brookdale Senior Living/Elderwood Senior Care
MaryClaire RobinsonMaryClaire Robinson
Coach/Substitute Teacher at St. Francis High SchoolCoach/Substitute Teacher at St. Francis High School
Justin Rayos del SolJustin Rayos del Sol
Account Manager - B2B Business Development at ReviverAccount Manager - B2B Business Development at Reviver