Paola Carrillo
Bensenville,IL
Summary
Independent working person. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Panera Bread Warehouse
- Provided primary customer support to internal and external customers.
- Maintained and managed customer files and databases.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
Customer Service Representative
Apex Logistics Inc. Unit C
06.2020 - 09.2022
- Warehoused Out most of the Freight systematically.
- Created Bills of Landing and Scheduled appointments with carriers in order to ship freight out of the facility
- Ensured that all the Internal Transfers between warehouse were received with correct quantities.
- Checked drivers In and Out, Saved most of their information including drivers license and order legal documents to ensure that freight arrived at it's destination.
- Updated Driver information and anything else needed into system after freight has departed.
- Activated Tracking devices to ensure that they were being utilized and put in to the trucks before drivers depart.
- Provided POD's to Customers in case needed.
Warehouse Employee
Apex Logistics
09.2022 - 12.2022
- Verified timely completion of tally sheets, slot changes.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Verified that trucks that were departing with important freight departed correctly and arrived at their destination with no issues.
- Printed labels for pallets that were being segregated by destination.
- Assigned and scanned freight to corresponding location.
- Warehoused In most of the pallets that arrived from origin in order for them to ship within a few days. Also in charge on warehousing out Loads.
Education
High School Diploma -
Timothy Christian Schools
188 W Butterfield Rd, Elmhurst, IL 60126Skills
- Data Evaluation
- Customer Service and Assistance
- Microsoft Word/ Excel
- Warehouse Training
- Wrapping
- Shipping and Receiving
- Product Scanning
- Verifying oversea products are in good condition to ship to client
Hobbies
Poetry Is on of the many things that I am passionate about. Rainy days are always perfect to enjoy and fly through a gloomy poetry book. Another of my interests would be playing the Guitar and other instrument's i've always been passionate about music although i'm not the best singer I do enjoy singing while i play the guitar outside while the sun goes down or in many occasions when the sun is rising. Stargazing is also something I do whenever I am free, although between the stars and the moon. I will always choose the moon over the stars.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Warehouse Employee
Apex Logistics
09.2022 - 12.2022
Customer Service Representative
Apex Logistics Inc. Unit C
06.2020 - 09.2022
Customer Service Specialist
Panera Bread Warehouse
High School Diploma -
Timothy Christian Schools
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