Summary
Overview
Work History
Education
Skills
Affiliations
References
Languages
Additional Information
Timeline
Generic

Paola J Oliva Banegas

Davie,FL

Summary

Objective: To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with others. While making a positive and significant contribution to the success of the company. Effectively direct and improve work of field crews completing roofing work under tight deadlines. Focused on maximizing quality, code compliance and efficiency while meeting budget and design guidelines. Experienced in commercial and residential operations. Demonstrated operational and administrative abilities. Hands-on leader well-trained to work effectively with a range of different personalities while ensuring that deadlines are met. An energetic Project Administrator with exceptional scheduling and planning skills and committed to ensuring that all work complies with the appropriate codes. Hardworking and reliable administrator with strong ability in customers service and roofing industry. Offering teamwork, leadership and commercial awareness. Highly organized, proactive and punctual with team-oriented mentality.

Overview

8
8
years of professional experience

Work History

Project Administrator

Miller Construction Company
Fort Lauderdale, FL
08.2021 - 09.2023
  • Compiled and processed data for billing purposes utilizing billing software programs.
  • Developed billing records by tracking time data for monthly billing cycles.
  • Resolved billing disputes with customers.
  • Assisted with monthly billing activities.
  • Resolved billing issues with customers.
  • Work with multiple project manager and superintendents based on their needs.
  • Process vendors/subcontractors invoices using Procore, Timberscan and Sage software.
  • Use MY COI to track subcontractors insurance compliances.
  • Upload and order drawings as need.
  • Set up/close out jobs base on owners contract. Gather all documents necessary.
  • Help with organizing all document per job/project.
  • Make tracking logs for permits.
  • Create billing calenders per project.

Project Administrator

Crown Roofing & Waterproofing LLC
Pompano Beach, FL
12.2018 - 08.2021
  • Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Assigned work to employees based on project requirements and individual team member strengths.
  • Checked project compliance and reviewed contractor scope, materials and pricing take-off for competitive bidding.
  • Scheduled staff and subcontractors, ensuring that each shift had adequate coverage so that jobs could be completed on time.
  • Defined project deliverables and monitored status of tasks.
  • Oversaw commercial crews, project milestone completion and quality of work performed.
  • Managed commercial and residential building permits, approvals and inspections.
  • Motivated and supported field workers completing work to increase work quality and efficiency.
  • Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
  • Informed all stakeholders of daily activities and progress by providing in-depth field reports.
  • Collect dispatches daily for payroll data entry.

Server Shift Leader

Longhorn Steakhouse
Pompano Beach, FL
01.2018 - 02.2020
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Server Assistant

Olive Garden
Pembroke Pines, FL
11.2017 - 12.2018
  • Backed up cashier staff to process customer orders and payments.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Executed cash transactions quickly and accurately.
  • Offered product samples, answered questions and suggested products.
  • Greeted guests with friendliness and professionalism.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Supported serving staff in delivering accurate and well-presented food orders.

Head Cashier

Lowe's Home Improvement
Pembroke Pines, FL
06.2015 - 11.2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for credit card authorization user.
  • Helped customers find store locations and complete purchases.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Counted and balanced cashier drawers.
  • Monitored exits for security issues.
  • Maintained work area in clean and neat manner.
  • Managed cashier shifts and breaks.
  • Greeted customers promptly and responded to questions.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.

Education

McArthur High School
2014

Automotive Technician

Sheridan Tech School

Skills

  • Knowledgeable with spreadsheets, such as Microsoft word, Excel, PowerPoint presentations, Smartsheet Schedule, etc
  • Customer service
  • Multitask
  • Track budget for materials / labor
  • Meetings
  • Excel
  • Office
  • PowerPoint presentations
  • Microsoft word/Procore/Sage/TimberScan Software
  • Payroll
  • Spanish
  • English
  • Spreadsheets
  • Team player
  • Staff leadership and direction
  • Staff training and mentoring
  • Schedule site inspections
  • Notary Public
  • Procore Certified
  • AED/First Aid Certified (C31206F46)

Affiliations

  • Independent Beauty Consultant For Mary Kay Activities
  • McArthur High (Volunteer) McArthur High (JROTC)
  • Cross Country
  • JROTC Raiders
  • Parades
  • Flag Detail
  • Clean- up
  • NHS National Honor Society
  • Sheridan Tech School

References

  • Florival Victor, Teacher at McArthur High Hollywood FL, (754) 323 1200
  • April Fitzgerald, Teacher at McArthur High Hollywood FL, (754) 323 1200
  • Mike Stegeman, GM at Crown Roofing (561) 142 4690
  • Narses Gedigian GM at Longhorn Steakhouse (561) 866 3012

Languages

  • Bilingual (Spanish & English)

Additional Information

  • Worked at Little Caesar as a cashier and customer service associate. Worked at TGI Fridays as a host/server Worked at Homewood Suites by Hilton as a Front Desk Associate.

Timeline

Project Administrator

Miller Construction Company
08.2021 - 09.2023

Project Administrator

Crown Roofing & Waterproofing LLC
12.2018 - 08.2021

Server Shift Leader

Longhorn Steakhouse
01.2018 - 02.2020

Server Assistant

Olive Garden
11.2017 - 12.2018

Head Cashier

Lowe's Home Improvement
06.2015 - 11.2016

McArthur High School

Automotive Technician

Sheridan Tech School

Similar Profiles

CREATE PROFILE
Paola J Oliva Banegas