Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Activities
Research
Publications
SoftwareEngineer

Paola Kirsten Cruz

Cranston,RI

Summary

I am honored to share that I have been a seasoned welcome desk and fitness monitor employee since fall of sophomore year. As welcome desk employee, I greet members upon arrival and carry a good disposition. I also help fellow Holy Cross members regarding issues such as equipment and recreational activities. I assist closing shifts, ensuring weights are on their respective racks and facility is in safe, optimal condition, writing up any necessary reports. As fitness monitor, I ensure that facility and gym equipment is in optimal condition and follow the same protocol for closing shift. I actively scan and clean equipment during my shift. Besides my experience working on campus, I have work experience at Agawam Country Club in Rhode Island since summer of 2023. In the country club, I wear many hats. In other words, I run different positions throughout the day to ensure that events inside and outside the clubhouse run smoothly. At the clubhouse, I am a server, hostess, food runner, and event setup coordinator. My positions change throughout the day depending on the clubhouse occasions such as weddings, babyshowers, tennis tournament dinners, concerts, birthdays and more. Overall, serving the country club requires someone who is detail-oriented, hospitable, communicative, and focused amidst the high-demanding, fast-paced environment. I love the Jo. Cheesy enough, the Jo is the place where I have met incredibly talented people who I am proud to say have become my closest friends. Serving the recreational community parallels my interests in serving the wider community after graduating from the Hill. I am interested in fitness and neuroscience and I am motivated to help and research athletes, veterans, and the elderly on acute concussions upon graduating. My interests in fitness is also part of my own lifestyle as I workout regularly at the Jo. The Jo is genuinely such a great environment to be in and is a commonplace for students like me to decompress. I am grateful to represent the Holy Cross community through serving at the Jo while also living health and fitness showing up and working out.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shadow Experience

Massachusetts General Hospital
06.2024 - Current
  • Observes Dr. Lin performing clinical rounds for one week at the Neuroscience Intensive Care Unit (NeuroICU). Dr. Lin is a critical care neurologist and neurorehabilitation specialist at MGH. He also directs the research program, Laboratory for Translational Neurorecovery. Common injuries on clinical rounds include cerebral edema following subarachnoid hemorrhages and ischemic stroke.
  • Participates Dr. Lin’s clinical rounds, noting the multiprofessional team of physicians, fellows, physician assistants, and nurses and their proficiency in understanding each patient’s unique neurological circumstances.
  • Analyzes team members involvement in Dr. Lin’s clinical rounds, noting their confidence and readiness in effectively articulating each patient’s medical history, prognosis, goals of care, and recovery trajectories.

Event Setup Coordinator

Agawam Hunt
06.2024 - Current
  • Arranges table, seating, food, and bar arrangements for large events (weddings, babyshowers, birthdays, tennis and golf celebrations) at the clubhouse, transporting furniture and additional materials for event.
  • Adapts to changes in event layout and member attendance, optimizing space usage.

Server

Agawam Hunt
06.2024 - Current
  • Facilitates a welcoming and efficient fine-dining experience, ensuring member satisfaction.
  • Manages multiple tables, balancing high reservation volumes with consistent service quality.
  • Maintains cleanliness and organization of dining areas and processes payments swiftly.

Intern

VA Medical Center
06.2025 - 08.2025
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Welcome Desk

Holy Cross
08.2023 - 05.2025
  • Greeted members upon arrival and carry good disposition.
  • Helped fellow members regarding issues such as equipment and recreational activities.

Fitness Monitor

Holy Cross
08.2023 - 05.2025
  • Ensured that facility and gym equipment is in optimal condition.
  • Recorded number of members in facility for campus recreation data.

Hostess

Agawam Hunt
06.2023 - 06.2024
  • Ensures guests satisfaction and maintains good communication skills towards club members and servers.
  • Organize and assigns tables for reservations before food services begin.
  • Assists members in additional comments, questions, and concerns.

Food Runner

Agawam Hunt
06.2023 - 06.2024
  • Works alongside kitchen staff to ensure orders are delivered efficiently from kitchen to guests’ tables.
  • Communicates to Front of the House (FOH) for table orders.

Student worker

Holy Cross Dining
09.2022 - 05.2023
  • Assisted experienced staff to prepare and serve food for the college community.
  • Organized an assortment of dishes and puts them away.

Education

Bachelor of Arts - Neuroscience, Creative Writing

College of the Holy Cross
Worcester, MA
05.2026

Skills

  • Microsoft Word
  • PowerPoint
  • Computerized Patient Record System (CPRS)
  • Google Documents
  • Saxophone
  • Guitar
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Critical thinking
  • Excellent communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Languages

English
Native or Bilingual

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Supporting STEM education initiatives and mentorship programs
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Reading

Timeline

Intern

VA Medical Center
06.2025 - 08.2025

Shadow Experience

Massachusetts General Hospital
06.2024 - Current

Event Setup Coordinator

Agawam Hunt
06.2024 - Current

Server

Agawam Hunt
06.2024 - Current

Welcome Desk

Holy Cross
08.2023 - 05.2025

Fitness Monitor

Holy Cross
08.2023 - 05.2025

Hostess

Agawam Hunt
06.2023 - 06.2024

Food Runner

Agawam Hunt
06.2023 - 06.2024

Student worker

Holy Cross Dining
09.2022 - 05.2023

Bachelor of Arts - Neuroscience, Creative Writing

College of the Holy Cross

Activities

  • Physician Assistant Club, College of the Holy Cross, 2022-09-01, Present
  • American Medical Student Association, College of the Holy Cross, 2022-09-01, Present

Research

  • MGH Summer Intern, Laboratory for Translational Neurorecovery, Boston, MA, 2024-06-01, Collaborates with a multidisciplinary team using a mathematical approach to improve and enhance research on motor recovery after stroke., Coordinates with lab members to ensure alignment with lab objectives and interdisciplinary goals., Participates in weekly lab meetings led by Dr. Lin.
  • VA WOC Summer Intern, VA Providence Healthcare System, Providence, RI, 2024-06-01, Assists Clinical Research Coordinator in motor neuroscience research., Prepares clinical research assessments prior to participant’s arrival., Contributes to advancements in neuroimaging techniques.

Publications

Kirsten Cruz, when i think of you, Outrageous Fortune, 2024, https://go.marybaldwin.edu/outrageousfortune/