Paola Odalys Santiago Perez
Killeen,TX
Summary
Organized and adaptable professional with hands-on experience in administrative support and personnel coordination. Skilled in managing schedules, maintaining detailed records, processing supply and maintenance requests, and supporting day-to-day office operations. Known for assisting with housing logistics, facilitating internal communication, and providing reliable support to leadership. Strong multitasking, communication, and time-management abilities, with a focus on delivering efficient, team-oriented administrative solutions.
Overview
6
6
years of professional experience
Work History
Petroleum Supply Specialist
US Army Reserve
01.2024 - 01.2025
- Assisted in modifications of storage facilities to optimize space utilization while adhering to safety and environmental guidelines related to military equipment.
- Managed inventory and procurement processes for essential supplies, such as over 100 gas masks, and other supplies guaranteeing consistent availability for daily operations within the mortuary affairs unit.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
Debt Collector
Exploria
12.2022 - 03.2023
- Identified and contacted 40-50 customers a day with overdue accounts to address payment status.
- Documented customer payment interactions and account statuses for future reference.
- Contributed to team success by consistently meeting or surpassing established performance metrics with professionalism and expertise.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Developed strong relationships with customers to foster timely payments and account resolution.
Petroleum Supply Specialist
US Army
08.2018 - 01.2022
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles, and weapons.
- Operated and maintained Rapid Refueling Point (RRP) for rotary-wing aircraft for 5 months, enabling fast, safe, and efficient refueling operations in support of flight missions; ensured compliance with safety protocols and fuel handling procedures. (Received a patch from leadership for most improved soldier)
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Managed daily operations and logistics for military barracks housing including room assignments, inspections, maintenance coordination, and supply accountability, ensuring high standards of cleanliness, security, and readiness.
Education
Bachelor of Science - Business Administration And Human Resources
Keiser University
Fort Lauderdale, FL08-2026
Diploma - Medical Assistant Technician
Florida Technical College
Kissimmee, FL06-2018
Skills
- Customer service
- Decision-making
- Time management
- Problem-solving
- Team motivation
- Goal setting
- Task delegation
- Negotiation
- Business administration
- Verbal and written communication
- Computer skills
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Reading
- Passionate about balancing physical health with mental and emotional wellness
- I participate in a variety of outdoor recreational activities
- I like trying new recipes and food trends
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Petroleum Supply Specialist
US Army Reserve
01.2024 - 01.2025
Debt Collector
Exploria
12.2022 - 03.2023
Petroleum Supply Specialist
US Army
08.2018 - 01.2022
Bachelor of Science - Business Administration And Human Resources
Keiser University
Diploma - Medical Assistant Technician
Florida Technical College
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