Paola Yamile Ramirez Rangel
Dallas,United States
Summary
Driven and adaptable professional with a history of enhancing team efficiency and customer satisfaction at Bruno's Fruteria. Excelled in roles requiring leadership, community engagement, and meticulous attention to detail. Demonstrated exceptional customer service and bilingual communication skills, contributing to significant positive outcomes in fast-paced environments—proven track record in fostering relationships and ensuring success in collaborative settings.
Overview
2
2
years of professional experience
Work History
Marching Band Volunteer
LHHS Band Volunteers
9449 Church Rd, Dallas, TX 75238
09.2023 - 11.2024
- Assisted with special events and programs.
- Volunteered to chaperone the Lake Highlands High School Marching Band at football games, competitions, and events. The job consisted of taking responsibility for the band
members, ensuring they stayed hydrated in any emergency, or if anyone got hurt to assist. Facilitate the trip for both the students and their directors. - Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Bilingual Cashier
Bruno's Fruteria
8510 Abrams Rd Suite 516, Dallas, TX 75243
09.2022 - 10.2023
- Demonstrated strong attention to detail by accurately entering data into the point-of-sale system during high-volume shifts.
- Balanced cash registers at the beginning and end of each shift, identifying discrepancies and reporting them to management as needed.
- Resolved customer complaints and concerns in a timely manner, maintaining a professional demeanor throughout the interaction.
- Increased sales by offering appropriate upsell on promotional items while handling transactions.
- Maintained a clean and organized workspace to promote efficiency and prevent errors during busy periods.
- Contributed to a positive work environment by consistently exhibiting a professional attitude and supporting teammates in achieving their goals.
- Enhanced customer satisfaction by providing efficient and accurate transaction processing in both English and Spanish.
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Lake Highlands High School
9449 Church Rd, Dallas, TX 7523805.2022
Skills
Positive Attitude
Teamwork and Collaboration
Organized and Efficient
Attention to Detail
Leadership Qualities
Community Service
Adaptability and Dependability
Computer Skills
Flexible Schedule
Relationship Building
Community Engagement
Event Setup
Food Distribution
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Reading
I enjoy reading in my free time. I usually enjoy YA, Novels.
Languages
Spanish
Native or Bilingual
Timeline
Marching Band Volunteer
LHHS Band Volunteers
09.2023 - 11.2024
Bilingual Cashier
Bruno's Fruteria
09.2022 - 10.2023
High School Diploma -
Lake Highlands High School