Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paolo Bazzani

Miami

Summary

Senior Director of Business Operations with over a decade of expertise in hospitality and event management, demonstrating a strong approach to optimizing restaurant & venue performance and financial success. Skilled in revenue analysis, budgeting, and project planning, while boosting margins and enhancing vendor management systems. Adept at leading cross-functional teams and fostering seamless integration of operations and accounting, committed to driving innovation and excellence in the hospitality industry.

Overview

11
11
years of professional experience

Work History

SENIOR DIRECTOR OF BUSINESS OPERATIONS

The Genuine Hospitality Group
02.2020 - Current
  • Creating and managing the company budgets while holding the leaders of each restaurant accountable for performance on a monthly, quarterly & yearly basis.
  • Grew the events business both on-site and offsite from 1.2M to 4.5M in a 2 year span by utilizing marketing strategies and leveraging the brand to optimize the revenue stream.
  • Boosted bottom line margins by 7-11% of 30M in total revenue from 2021-2023 through strategic project planning, focusing on COGS, labour, and OPEX cost reduction.
  • Facilitated seamless integration between restaurant operations and accounting, optimizing monthly financial meetings to bring light to financial success and opportunities for the restaurants.


DIRECTOR OF RESTAURANT OPERATIONS

Harry's Holding
03.2018 - 02.2020
  • Managed all ongoing performance data including financial statements and sales / activity reports to assess productivity and goal achievements; determined and recommended operational and financial areas of improvement.
  • Spearheaded operations for 5 restaurants, driving $11.5M annual revenue.
  • Boosted pizzeria sales by 80% in first year. Analyzed performance data to optimize productivity.
  • Experienced in initiating and managing vendor relationships within food and operational expense categories, ensuring cost efficiency and streamlined procurement processes.

LAUNCH MANAGER

Harry's Holdings
02.2016 - 03.2018
  • Collaborated on the opening of 3 new restaurant locations; ensured opening budgets for labor and COGS under budget.
  • Led IT infrastructure integrations with 3rd party platforms, labor management, accounting, point of sale and delivery platforms.
  • Recruited and hired staff; organize staff training programs; evaluate employee performance and recommend improvements.

LEAD BARTENDER

Royal Caribbean
10.2014 - 02.2016
  • Opened two pub concepts on an inaugural cruise ship traveling from Germany to the Caribbean with emphasis on American cuisine and drink.
  • Led bar operations, optimizing inventory and crafting signature cocktails.
  • Trained staff, elevating service standards and customer satisfaction.
  • Implemented cost-saving measures, boosting profitability.

Education

A.A. - HOSPITALITY MANAGEMENT

Florida International University
Miami, FL
01.2011

Skills

  • Large Scale Event Management
  • Hospitality Industry
  • Revenue Analysis
  • Pre-Opening Operations
  • Restaurant Software Integration
  • Budgeting
  • Team Leadership
  • Team building and motivation
  • Project Planning
  • Vendor Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

SENIOR DIRECTOR OF BUSINESS OPERATIONS

The Genuine Hospitality Group
02.2020 - Current

DIRECTOR OF RESTAURANT OPERATIONS

Harry's Holding
03.2018 - 02.2020

LAUNCH MANAGER

Harry's Holdings
02.2016 - 03.2018

LEAD BARTENDER

Royal Caribbean
10.2014 - 02.2016

A.A. - HOSPITALITY MANAGEMENT

Florida International University

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