Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paolo Del Donno

Seattle,WA

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

5
5
years of professional experience

Work History

Lead Server

Margaux Restaurant
Seattle, WA
05.2024 - Current
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Addressed food complaints with kitchen staff and promptly served replacement menu items.
  • Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Server/Bartender

Ethan Stollew Restaurants
Seattle, WA
06.2023 - 02.2024
  • Served large groups at events, shows, and buyouts.
  • Managed guest interactions regarding allergies and meal preferences.
  • Performed various duties concurrently, including hosting, bartending/bar-backing, and bussing.

Fine Dining Server

Wild Ginger Bellevue
Bellevue, WA
01.2020 - 01.2022
  • Oversaw event preparations for private dinners with meticulous room organization.
  • Provided bottle service with an extensive wine selection.
  • Adapted to assist multiple tables and supported when other servers were overwhelmed.
  • Performed additional responsibilities as directed by superiors at times of low activity.

Education

Diploma -

Franklin Highschool
Seattle, WA
06.2012

Skills

  • Team member support
  • Table resetting
  • Food and beverage pairings
  • High volume dining
  • Customer service
  • Upselling techniques
  • Order accuracy
  • Positive and professional
  • Guest relations management
  • Menu memorization

Timeline

Lead Server

Margaux Restaurant
05.2024 - Current

Server/Bartender

Ethan Stollew Restaurants
06.2023 - 02.2024

Fine Dining Server

Wild Ginger Bellevue
01.2020 - 01.2022

Diploma -

Franklin Highschool

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Paolo Del Donno