Paolo G. Da
Toms River,NJ
Summary
Skilled Family Service Specialist focused on maximizing familial success through effective use of planning, collaboration and implementation abilities. Top-notch communicator with excellent time management, administrative and customer service skills.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work History
Family Service Specialist 2-Permanency Worker
Division of Child Protection and Permanency, Bayville
05.2016 - Current
- Uses Solution Base client strategy to ensure that the goals are met for each family
- Plans with parents and caretakers to help them comply with their plans to overcome any issues they might have
- Advocates for the families’ needs and wants so that the family have the supplies they need in their home
- Uses Spanish speaking communication skills to help those Spanish speaking families overcome any barriers that they might have to provide a safe home
- Capable of handling different conflicts in a timely manner.
Family Service Specialist Trainee
Permanency
05.2015 - 05.2016
- Ensured that various children of different backgrounds were safe and that their well-being were being met by their parents
- Completed yearly 40 hours of training required to be able to ensure that children are not being abused or neglected
- Assisted non-Spanish speaking co-workers with their Spanish speaking clients, which provided, excellent experience on how to work with Spanish speaking clients in this field
- Completed all paperwork, and reports needed in timely manner. ensuring 100% compliance in areas of documentation.
- Followed all organization policies and procedures to deliver quality work
Family Service Assistant
Habitat for Humanity of Greater Newark
09.2014 - 05.2015
- Maintained spreadsheets on various family services topics like homeowners’ volunteer hours, their mortgage status, and application information on future homeowners
- Assisted current homeowners with variety of issues that needed to be addressed
- Responsible for conducting Spanish speaking orientations for individuals who are more comfortable speaking in Spanish
- Schedule hundreds of individuals for homeowner orientation and provided customer service.
Operations Coordinator
Habitat for Humanity of Greater Newark
04.2014 - 08.2014
- Provided administrative support to higher executives like Executive Director, CFO, and office/construction staff
- Maintained donor database (Salesforce), as well as volunteer database
- Used two different types of databases to construct several reports for this organization.
Education
Master’s degree - Sociology and Social Justice
Kean University
Jersey, New 01.2012 - 08.2018
Bachelor - Sociology
Kean University
Union 01.2008 - 01.2010
Skills
Conflict Resolution
undefinedAffiliations
- Experienced in implementing specific plans for different families.
- Spanish speaking communication skills used to work with different Spanish speaking individuals.
- Proficient in meeting various deadlines and meeting different business measures in a timely manner.
- Capable of multitasking and prioritizing job duties.
Timeline
Family Service Specialist 2-Permanency Worker
Division of Child Protection and Permanency, Bayville
05.2016 - Current
Family Service Specialist Trainee
Permanency
05.2015 - 05.2016
Family Service Assistant
Habitat for Humanity of Greater Newark
09.2014 - 05.2015
Operations Coordinator
Habitat for Humanity of Greater Newark
04.2014 - 08.2014
Master’s degree - Sociology and Social Justice
Kean University
01.2012 - 08.2018
Bachelor - Sociology
Kean University
01.2008 - 01.2010
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