Papa Sangmuah
Alexandria,VA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
6
6
years of professional experience
Work History
Security Officer
Lions Security Services
2021.03 - 2023.11
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Responded to alarms, incidents, and emergencies according to protocol.
- Patrolled designated areas to prevent and detect suspicious activities.
- Utilized strong observation and reporting skills to identify and address security concerns.
- Collaborated with team members to ensure effective security operations.
Real Estate Customer Service Representative
Dependable Homes Limited.
2017.10 - 2020.12
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer concerns and escalated issues to management as needed.
- Responded to client inquiries via phone, email, and in-person.
- Maintained accurate records and databases.
- demonstrated excellent communication and interpersonal skills.
Education
Bachelor of Arts - Languages
University of Ghana
Legon, Accra06.2016
High School Diploma -
Fijai Senior High School
Sekondi-Takoradi07.2012
Skills
- Attention to detail and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work accurately in fast-paced environments.
- Confidentiality and discretion.
- Computer Literacy.
- Observation and reporting skills.
- Security protocols and procedures knowledge.
Additional Information
References
Available upon request.
Timeline
Security Officer
Lions Security Services
2021.03 - 2023.11
Real Estate Customer Service Representative
Dependable Homes Limited.
2017.10 - 2020.12
Bachelor of Arts - Languages
University of Ghana
High School Diploma -
Fijai Senior High School
Similar Profiles
Chase TaylorChase Taylor
Security Supervisor at Lions Security Inc.Security Supervisor at Lions Security Inc.
Jeff Bien AimeJeff Bien Aime
Security Shift Supervisor at Lions Services, Inc.Security Shift Supervisor at Lions Services, Inc.
Ayanna JacobsAyanna Jacobs
Custodian at Lions Bewery Cleaning ServicesCustodian at Lions Bewery Cleaning Services