Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Papa Kebba Jammeh

Everett,WA

Summary

Outgoing student pursuing flexible fulltime employment with weekend and evening shift options.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Staff Member

AFH LLC
08.2021 - 06.2023
  • Participated in staff training sessions, acquiring new skills and knowledge.
  • Assisted with daily task,monitor health and well-being
  • Promote a healthy safe and secure environment
  • Helping residents be active members
  • Providing guidance on relationship, personal hygiene, self care, and health
  • Being respectful of others and their shared spaces, keep common ares clean and tidy, contribute to household chores and following the homes rules and guidelines

Roadside Assistance Dispatcher

Central One
04.2018 - 02.2021
  • Communicated with customers regarding their current situation and provided reassurance when needed.
  • Managed a team of roadside technicians ensuring they had the necessary resources to complete assigned tasks.
  • Verified customer payment information prior to dispatching services.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Resolved customer disputes by providing solutions that were satisfactory to all parties involved.
  • Ensured compliance with safety regulations while operating company vehicles during dispatch operations.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Tracked progress of each call using GPS navigation systems and updated customers accordingly.
  • Received or prepared work orders.

Security Officer

PNC ARENA
07.2018 - 09.2020

PROVIDE ACESS TO THE BUILDING FOR EMPLOYEES,VISITORS,VENDERS AND CONTRACTORS

  • ACESS RESTRICTIONS
  • SECURE. BUILDING AND EQUIPMENT

Team Member

Chick-fil-A
10.2018 - 06.2020
  • Maintained a clean and organized work area throughout shift.
  • Participated in training sessions for new employees when needed.
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to maximize productivity and efficiency.
  • Addressed customer needs, responding to specific requests.
  • Greeted customers upon entering the store with friendly demeanor.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Identified needs of customers promptly and efficiently.
  • Provided customer service support to ensure satisfaction.

Education

Associate - Business

Wake Technical Community College
Raleigh, NC

Skills

  • Excellent communication
  • Relationship building
  • Task prioritization
  • Multitasking
  • Active listening
  • Project planning
  • Conflict resolution
  • Idea development and brainstorming
  • Written communication
  • Reliability
  • Team collaboration
  • Team leadership
  • Self motivation
  • Goal setting
  • Professionalism
  • Team building
  • Time management
  • Attention to detail
  • Problem-solving
  • Multitasking Abilities
  • Organizational skills
  • Teamwork and collaboration
  • Decision-making
  • Teamwork
  • Problem-solving abilities

Education and Training

false

Timeline

Staff Member

AFH LLC
08.2021 - 06.2023

Team Member

Chick-fil-A
10.2018 - 06.2020

Security Officer

PNC ARENA
07.2018 - 09.2020

Roadside Assistance Dispatcher

Central One
04.2018 - 02.2021

Associate - Business

Wake Technical Community College
Papa Kebba Jammeh