Param Patel
Canton,MI
Summary
An innovative, multi-disciplined, and solutions- oriented IT technician seeking a position as a Support Technician where my dedication, ability to meet goals, and troubleshooting skills can be fully utilized.
Overview
5
5
years of professional experience
Work History
IT Technical Support Intern
Washtenaw International High School
Ypsilanti, MI
08.2022 - 12.2023
- Communicated with students and staff ensuring their ability to use new or existing software and computer systems.
- Installed and maintained all computer related equipments.
- Successful inspections and assessments of computer equipments, and troubleshooting.
Lead Sales Associate
Express
Livonia, MI
04.2020 - 07.2022
- Experience with computing all the sales, and making sure all the products are stocked up.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Document sales by creating or updating customer profile records, managing financial transactions.
ASSOCIATE
Amazon
Romulus, MI
10.2018 - 02.2019
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Education
Bachelor of Economics - Economics
WAYNE STATE UNIVERSITY
Detroit, MI07-2023
High School Diploma -
PLYMOUTH HIGH SCHOOL
06.2018
Skills
- Communication
- Time Management
- Problem Solving
- Microsoft Office
- Customer Service
- Excel
- Help Desk Support
- Technical Support
- Technical Troubleshooting
- Payroll Processing
- Sales Order Management
Timeline
IT Technical Support Intern
Washtenaw International High School
08.2022 - 12.2023
Lead Sales Associate
Express
04.2020 - 07.2022
ASSOCIATE
Amazon
10.2018 - 02.2019
Bachelor of Economics - Economics
WAYNE STATE UNIVERSITY
High School Diploma -
PLYMOUTH HIGH SCHOOL
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