Paramveer Singh
Corona,CA
Summary
Driven product leader with a proven track record at Vrya, excelling in product strategy, product management and team leadership. Spearheaded initiatives that boosted customer engagement and expanded market share. Adept at data-driven decision making, I consistently delivered successful product launches across multiple verticals, driving significant growth and profitability.
Overview
10
10
years of professional experience
Work History
Head of Product
Vrya
Austin, TX
01.2023 - Current
- Defined product strategy and industry solution vision for retail and insurance verticals.
- Launched 4 or more additional, adjacent products to expand the customer footprint, and increase retention and revenue from the installed base.
- Increased value delivery from product offerings to increase installed-base revenue by 25% over two years.
- Increased technical stability and performance of existing use cases to help achieve an NPS of +35.
- Managed product demonstrations, testimonials and benchmarks for performance evaluation.
- Provided guidance on best practices for UX and UI design across all platforms.
- Collaborated with stakeholders to define product requirements and prioritize initiatives based on business objectives.
- Worked with engineering leaders to improve user experience and confirm that builds meet user specifications.
- Coached junior members of the product team on industry standards and processes.
- Established KPIs for measuring success of products after launch.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
- Participated in trade shows and conferences as a representative of the company's products.
SVP of Professional Services
Aurea
Austin, TX
01.2021 - 03.2023
- Direct transformation of loss-making service organizations into highly profitable enterprises.
- Restructured portfolio of seven products, with active engagements in onboarding, value expansion, and maintenance, to align with the company's strategic objectives.
- Introduced new solution offerings that expanded into multi-million-dollar product portfolios.
- Delivered assistance in boosting annualized gross revenue retention from 85% to 95% for a $200 million license revenue base.
- Managed a $20 million annualized services portfolio with a net margin of over 50%.
- Transformed the business from ad hoc T&E-based services to multi-year ARR contracts, accounting for 90% of revenue.
- Contributed to strategic planning and development of operations transformation roadmap as key member of executive team.
VP of Professional Services
Aurea
Austin, TX
01.2018 - 01.2021
- Developed and executed strategic plans to support the vision of the organization.
- Negotiated contracts with vendors for services, products and supplies.
- Developed and implemented strategic plans to achieve company objectives.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Developed long-range plans for business growth, resulting in increase in annual sales.
COO
Versata
Austin, TX
01.2015 - 01.2018
- Converted a $16MM ARR business from -15% net margin to 50% EBITDA in 9 months, with a GRR of 95%.
- Increased customer referencability from 10% to over 85%.
- Developed and refined short- and long-term strategies to drive growth and profitability.
- Monitored outcome measures, program outcomes and performance improvement.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Conducted research, analyzed data, and developed reports for senior leadership team.
Education
Master of Science - Computer Science
Indian Institute of Technology
New Delhi, India05-2004
Bachelor of Science - Computer Science & Engineering
Indian Institute of Technology
New Delhi, India05-2004
Skills
- Product management
- User experience design
- Customer engagement
- Data-driven decision making
- Team leadership
- Budget oversight
- Cross-functional coordination
- Product performance optimization
Affiliations
- Hiking
- Music
Timeline
Head of Product
Vrya
01.2023 - Current
SVP of Professional Services
Aurea
01.2021 - 03.2023
VP of Professional Services
Aurea
01.2018 - 01.2021
COO
Versata
01.2015 - 01.2018
Master of Science - Computer Science
Indian Institute of Technology
Bachelor of Science - Computer Science & Engineering
Indian Institute of Technology
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