Paraskovia Kartal
Gervais,OR
Summary
Resourceful Office Manager with more than 8 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
24
24
years of professional experience
Work History
Office Manager
Eye To Eye Clinic
Wilsonville, Oregon
10.2015 - Current
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls, and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
- Managed office inventory and placed new supply orders.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Conducted staff performance evaluations to monitor progress and recommend professional development plans.
- Prepared and led staff meetings and recorded and transcribed minutes.
- Interpreted and communicated work procedures and company policies to staff.
- Administered payroll and maintained proper documentation of employee personnel.
- I organize all travel arrangements for our yearly frame show in Las Vegas and continuing education courses.
- Performed general bookkeeping duties such as reconciling bank and vendor statements.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Provided training to new hires on office policies and procedures.
- Developed and implemented office policies and procedures.
Human Services Specialist
Oregon Department of Human Services Dhs
Clackamas, Oregon
08.2013 - 02.2015
- Handled processing of client applications and followed all confidentiality procedures to keep data safe.
- Took part in staff trainings, workshops and meetings to build upon developed skills set and gain better understanding of tasks and responsibilities.
- Attended meetings and participated in staff development training activities.
- Interviewed clients in order to conduct needs assessments and determine eligibility for benefits.
- Completed accurate legible documentation for client profile as outlined by policy, reports and observations.
- Prepared documents necessary to initiate, continue and modify public assistance.
- Interviewed applicants to verify information eligibility for public assistance.
- Supported applicants in completing documents with accuracy for human service programs.
- Obtained income, asset and financial information to determine program eligibility.
- Analyzed numerical and narrative data from automated system to interpret eligibility determinations.
Optican
Keizer Vision Source
Keizer, OR
08.2010 - 08.2013
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Optician
Woodburn Vision Source
Woodburn, OR
03.2000 - 10.2007
- Sold and recommended eyewear products, merchandise, and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Assisted patients and customers with a choice of frames to best fit budgetary requirements and style preferences.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records, and assisted with preliminary testing.
- Trained and mentored new employees and continued education to keep up with current technologies.
Education
Some College (No Degree) - Office Management
University of Houston
Houston, TXCertified Optician - Optical
American Board of Opticianry
Skills
- CRM and office management software
- Budgetary Planning
- Scheduling and calendar management
- Training and coaching
- Billing
- Invoicing and billing
- Event coordination
- Accounts payable and receivable
- Expense reporting
- Project management
- Workforce Management
- Supply Management
- Office Management
- Staff Hiring
- Bookkeeping
Timeline
Office Manager
Eye To Eye Clinic
10.2015 - Current
Human Services Specialist
Oregon Department of Human Services Dhs
08.2013 - 02.2015
Optican
Keizer Vision Source
08.2010 - 08.2013
Optician
Woodburn Vision Source
03.2000 - 10.2007
Some College (No Degree) - Office Management
University of Houston
Certified Optician - Optical
American Board of Opticianry
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