Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Pareshkumar Patel

Southlake,TX

Summary

Customer-oriented General Manager with 30 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

11
11
years of professional experience

Work History

General Manager

Super 8 ARLINGTON
10.2021 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Raised property accuracy and accountability by creating new automated tracking method.

General Manager

BESTWESTERN PLUS
08.2021 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

General Manager

Motel 6 Hotel
01.2019 - 01.2022
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

GENERAL MANAGER

BESTWESTERN SEAGOVILLE
03.2013 - 08.2017
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma -

Norristown Area High School
Norristown, PA

Associate of Arts - BUSINESS

University of Pittsburgh
Pittsburgh, PA

Skills

  • Client Relations
  • Cost Analysis and Savings
  • Risk Management
  • Organizational Restructure and Change
  • Facility Management
  • Networking Abilities
  • Market Growth
  • Global Sales and Marketing
  • Inventory Control
  • Vendor Partnerships
  • Human Resources Leadership
  • Resource Optimization
  • Client Account Management
  • Data Review
  • Market Analysis
  • Verbal and Written Communication
  • Purchasing and Planning
  • PC Competency
  • Financial Document Control
  • Analytical Skills
  • Event Management
  • Cross-Functional Team Management
  • Performance Analysis
  • Customer Experience
  • Sales Expertise
  • Safety Protocols
  • Product Development
  • Exceptional Interpersonal Communication
  • Sales Promotion
  • Staff Training
  • Change Implementation
  • Troubleshooting Expertise
  • Staffing
  • Project Management
  • Top Talent Recruiting, Hiring and Retention
  • Benefits Administration
  • Database Maintenance
  • Negotiation
  • Strategic Planning
  • Operations Management
  • Staff Development
  • Product Analysis
  • Vendor Negotiations
  • Economic Analysis
  • Communication Skills
  • Multimillion-Dollar P&L Management
  • Risk Mitigation
  • Labor Cost Controls
  • Leadership
  • Client account management

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Marketing - Implemented marketing strategies which resulted in 26% growth of customer base.
  • Supervised team of 18 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional
Hindi
Professional Working
Gujarati
Full Professional

Timeline

General Manager

Super 8 ARLINGTON
10.2021 - Current

General Manager

BESTWESTERN PLUS
08.2021 - Current

General Manager

Motel 6 Hotel
01.2019 - 01.2022

GENERAL MANAGER

BESTWESTERN SEAGOVILLE
03.2013 - 08.2017

High School Diploma -

Norristown Area High School

Associate of Arts - BUSINESS

University of Pittsburgh

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Pareshkumar Patel