Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Driver
Uber
03.2017 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Rideshare driver providing safe and comfortable transportation for customers in Seattle and surrounding cities
Front Desk Associate
Massage Envy
03.2018 - 04.2020
Maintained cleanliness and organization of front desk area.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Provided scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment.
Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
Used internal software to process reservations, check-ins and check-outs.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Driving member retention through outreach via phone and email to current members.
Kennel Technician/ Doggy Day Care Attendant
Academy Of Canine Behavior
03.2015 - 03.2017
Completing administrative paperwork involving the animals being boarded.
Serving daily meals to animals.
Distribute and assist in providing medications to animals.
Managing and maintaining dog runs for maximum comfort during their stay.
Bathe and trim nails of animals as needed.
Enforced rules and managed behavior through developmentally appropriate discipline.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Utilized positive reinforcement techniques to encourage good behavior.
Customer Service Representative/Barista
Specialty’s Café & Bakery
06.2013 - 05.2014
Handled customer inquiries and suggestions courteously and professionally.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Proper food and drink preparation and distribution.
Sales Associate
H&M Retail Store
11.2012 - 01.2013
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Cashiering/cash handling.
Unloading and receiving inventory stock from delivery trucks
Sales Associate
Abercrombie & Fitch
03.2011 - 08.2011
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Cashiering/cash handling.
Unloading and receiving inventory stock from delivery trucks.
Education
Business
Cascadia Community College
Bothell, WA
High School Diploma -
Glacier Peak High School
Snohomish, WA
06.2011
Skills
Traffic Law Observation
Sales and Marketing
Additional Information
Volunteer Experience
Every week I volunteer at POCAAN (People of Color Against Aids Network) where I volunteer as a receptionist.
My duties include greeting and directing visitors to designated locations, scheduling meetings, proofreading files, note-taking during meetings, creating and designing informational flyers, and so much more.