
Compassionate and dependable professional with a Bachelor’s degree in Psychology and hands-on experience supporting diverse individuals in challenging environments. Strong foundation in human behavior, crisis response, and de-escalation techniques, allowing for calm, ethical, and solution-focused actions in high-pressure situations. Demonstrated ability to provide patient-centered care as a CNA while maintaining safety, structure, and procedural compliance in a detention setting. Known for excellent communication, sound judgment, empathy, and the ability to build rapport with people from all backgrounds. Committed to promoting safety, dignity, and well-being in both clinical and correctional environments.