To obtain an administrative position in a growing company that allows me to use my experience with Real Estates and interpersonal skills, to ensure effective relationships with colleagues and clients to deliver individualized solutions for them throughout the home buying/selling process.
Overview
14
14
years of professional experience
Work History
Front Desk Administrator
Strom Engineering Corporation
01.2022 - Current
Answer all incoming calls to office and transfer as needed appropriately
Data Entry
Communicated Strom's processes and procedures effectively and efficiently
Assisted in on-boarding new employees by teaching them proper processes and procedures
Actively adapted to situations to resolve customer complaints and issues in a diplomatic manner
Ability to maintain attention to details in a high stress environment
Created morale boosting activities to generate a fun and entertaining work environment
REALTOR®
12.2021 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Ensured compliance with federal/state laws regulating real estate transactions.
Dankers Enterprises
01.2011 - 01.2021
Interacted with customers to obtain satisfaction of outstanding debt
Provided all available options for debt resolution
Planned, scheduled and executed travel itineraries for multiple employees
Operated multi-line phones system to schedule appointments for all customers
Performed administrative tasks to ensure and maintain an organized workspace
Hollywood Beauty Lounge
01.2013 - 01.2020
Responsibility for company marketing and branding
Planned daily appointments and schedules with consideration of time management to ensure customers experienced limited wait times
Monitored inventory usage and backfilled stock to maintain salon readiness
Built customer relationships to secure salon retention