Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
2
2
years of professional experience
Work History
Dunkin' Donuts
Dunkin' Brands
08.2023 - 08.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Sandwich Maker
SUBWAY®Restaurants
10.2022 - 02.2023
Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
Greeted guests, promoted specials, and took orders.
Kept workplace clean and organized in line with restaurant policies.
Restocked and rotated stock in display case to mitigate stock loss.
Managed cash transactions efficiently while adhering to company policies for financial security measures.
Retail Sales Associate
Ross Dress for Less
08.2022 - 10.2022
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored customers for signs of security concerns and escalated issues to management.
Ice Cream Scooper
Bruster's Real Ice Cream
03.2022 - 07.2022
Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Carried out cash and card transactions quickly and thoughtfully.
Operated cash registers and processed payments accurately.
Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Maintained cleanliness and organization in establishment.
Admissions Representative
Big Air Trampoline Park
03.2022 - 05.2022
Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
Scheduled [Number] appointments to meet with students face-to-face and discuss education plans.
Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
Enhanced communication within the admissions office by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.