Paris Clingman
Folsom,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased sales, improving buying experience and elevating company profile with target market. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Cinema West
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Office Clerk
Kingsley Bogard Legal
08.2019 - 07.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Maintained and updated office records, both digital and physical.
Team Member
Jamba Juice
01.2019 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Vista Del Lago High School
Folsom, CA06.2018
Skills
- Employee Scheduling
- Cost Reduction
- Recruiting and Interviewing
- Employee Performance Evaluations
- Product and Service Knowledge
- Operations Management
- Task Delegation
- Customer Relationship Management (CRM)
- Orientation and Training
- Retail Operations
- Staff Management
- Customer Relations
- Customer Rapport
- Team Motivation
- Money Handling
- Business Administration
- Employee Performance Evaluation
- Staff Supervision
- Google Drive
- Schedule Oversight
- Team building
- Industry knowledge
- Task prioritization
- Recruitment and hiring
- Delegation skills
- Staff training and development
- Data analysis
- Inventory management
- Conflict resolution
- Time management
- Organizational skills
- Effective communication
- Critical thinking
- Client relationship management
- Adaptability and flexibility
- Interpersonal skills
- Product knowledge
- Creative thinking
- Analytical thinking
- Sales expertise
- Employee engagement
- Emotional intelligence
- Risk assessment
- Problem-solving abilities
- Schedule Management
- Customer Service
- Good Judgment
Timeline
Assistant Manager
Cinema West
05.2021 - Current
Office Clerk
Kingsley Bogard Legal
08.2019 - 07.2020
Team Member
Jamba Juice
01.2019 - 08.2019
Vista Del Lago High School
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