I am a hardworking and passionate workerr with a strong ability to organize, aiming to secure an entry-level management position. Possesses the drive and determination to contribute to a team's success in achieving the department goals.
Overview
23
23
years of professional experience
Work History
St Louis Lambert Airport Police Officer
St Louis Lambert Airport Police
09.2024 - Current
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Answered emergency calls for help from citizens and business owners.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Investigated and reported crimes, accidents, offenses, and damage to property.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Mobil Officer
St Louis Board Of Education
04.2023 - 09.2024
Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Ensured compliance with national and local laws through regular policy reviews and updates.
Organized public forums to address community concerns, improving transparency and accountability.
Generated reports detailing findings and recommendations.
Deputy Sheriff
ST. LOUIS CITY SHERIFF DEPARTMENT
06.2009 - 04.2023
Maintains weapons and equipment in functional and presentable condition
Answers questions asked by the general public, works with juveniles and adults in related matters; refers public to person or agencies which can provide further assistance as required
Transports juveniles and prisoners to prescribed locations as necessary
Provided leadership during high-stress situations, guiding team members through critical incidents while maintaining a calm demeanor under pressure.
Attends shift meeting, seminars, and training sessions as required to remain knowledgeable of operations and promote job performance
Enhanced officer safety through continuous training in firearms proficiency, defensive tactics, and other essential law enforcement skills.
Maintains required level of proficiency in the use of firearms, and evasive action/driving skills
Conducted regular performance evaluations for subordinates, providing constructive feedback to encourage professional growth and development.
Resolved conflicts effectively among team members by mediating discussions while promoting collaboration toward common goals.
Maintained public trust with transparent communication and community outreach efforts, fostering positive relationships between law enforcement and citizens.
Managed daily shift operations efficiently, coordinating staff assignments and overseeing the completion of all required tasks.
Upheld a high standard of ethics within the department by enforcing regulations consistently and fairly among all deputies.
Promoted a positive work environment within the department by recognizing individual achievements and fostering camaraderie among team members.
Responded to emergency calls to provide assistance to citizens in need.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Pharmacy Technician
SHOP N’ SAVE
08.2008 - 06.2009
Assisted the Pharmacist with maintaining records by recording and filing physicians' orders and prescriptions
Prepared reports by collecting and summarizing information
Collaborate and facilitate cross-functionally to resolve logistics issues and develop recommendations for maintaining compliance and customer service requirements
Organized medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
Executed excellent customer service skill by greeting health care providers and patients in person and by phone; answering questions and requests; referring inquiries to the pharmacist
Customer Service Representative
OAK CLIFF INSURANCE COMPANY
04.2005 - 02.2007
Served as the liaison with the companies insurance agents and process all orders made via telephone
Demonstrate communication and interpersonal skills to communicate changes or adjustment in policies to clients
Apply expertise of company’s products and services to provide information to new and existing clients
Used variety of programs to create and maintain customer accounts
Correctional Officer I
CITY OF ST. LOUIS DIVISION OF CORRECTIONS
08.2002 - 09.2004
Enforced rules and keep order within detention facilities
Supervised activities of inmates & reported on inmate conduct
Attended various self-defense and safety trainings
Aided in rehabilitation and counseling of offenders
Inspected conditions within facilities to ensure that they meet established standards set by the facility
Search inmates for contraband items
Education
Associate of Applied Science - Medical Billing & Coding
ST. LOUIS COLLEGE OF HEALTH CAREERS
909 S Taylor St Louis Mo 63110
06.2015
Bachelor of Science - Criminal Justice
Webster University
470 E Lockwood Ave. Webster Groove, Mo 63119
02.2014
Skills
MS Office
Professional Presentation
Mental resilience
Report Preparation
Public Safety Regulations
Time Management
Written Correspondence
Report writing
De-escalation techniques
Conflict de-escalation
Community engagement
Relationship building and management
Crisis intervention and deescalation
Police reports
Law enforcement
Timeline
St Louis Lambert Airport Police Officer
St Louis Lambert Airport Police
09.2024 - Current
Mobil Officer
St Louis Board Of Education
04.2023 - 09.2024
Deputy Sheriff
ST. LOUIS CITY SHERIFF DEPARTMENT
06.2009 - 04.2023
Pharmacy Technician
SHOP N’ SAVE
08.2008 - 06.2009
Customer Service Representative
OAK CLIFF INSURANCE COMPANY
04.2005 - 02.2007
Correctional Officer I
CITY OF ST. LOUIS DIVISION OF CORRECTIONS
08.2002 - 09.2004
Associate of Applied Science - Medical Billing & Coding
ST. LOUIS COLLEGE OF HEALTH CAREERS
Bachelor of Science - Criminal Justice
Webster University
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