Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Paris Donald

Lawrenceville,GA

Summary

Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Seeking a challenging position where I can utilize my expertise to effectively handle complex employee issues and contribute to the overall success of the organization.



Overview

7
7
years of professional experience

Work History

Senior HR Coordinator

Best Buy
04.2022 - Current
  • Responsible for collecting required data for OSHA reporting. Supports location safety requirements, tracking, and compliance.
  • Maintain human resources information system and keep employee files up to date and accurate.
  • Assist with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process, drafting offer letters and facilitating candidate onboarding process.
  • Builds cross-functional partnerships and interacts with a variety of individuals outside of the immediate team including applicants, employees, and other leaders throughout the organization.

Customer Service Specialist

Best Buy
11.2021 - 03.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Admissions Coordinator

The Suzuki School
06.2018 - 10.2021
  • Responsible for managing admissions and maintaining the waitlist database with the Campus Director.
  • Track billing information and correct tuition errors.
  • Compiled and analyzed data to track admissions trends and make recommendations for improvements.
  • Implemented strategies to increase student recruiting, engagement and retention.
  • Answered challenging enrollment questions and handled special student cases.

Juvenile Detention Compliance Monitor

Georgia Criminal Justice Coordinating Council
06.2016 - 03.2018
  • Developed and maintained compliance database, tracking all compliance activities and documents.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Conducted on-site inspections of 143 adult jails and 31 adult lockups monthly. Consistently exceeded visit targets by 20% each year.
  • Provided regional Jail Monitor training to all Department of Juvenile Justice (DJJ) Jail Monitors.

Education

Master of Science - Human Resources Management

Capella University
Minneapolis, MN
09.2025

Skills

  • Excellent interpersonal and communication skills
  • Ability to handle sensitive and confidential information with discretion
  • Strong problem-solving and conflict resolution abilities
  • Proficient in HRIS systems and Microsoft Office Suite

Timeline

Senior HR Coordinator

Best Buy
04.2022 - Current

Customer Service Specialist

Best Buy
11.2021 - 03.2022

Admissions Coordinator

The Suzuki School
06.2018 - 10.2021

Juvenile Detention Compliance Monitor

Georgia Criminal Justice Coordinating Council
06.2016 - 03.2018

Master of Science - Human Resources Management

Capella University

Similar Profiles

CREATE PROFILE
Paris Donald