Paris Duarte
Houston
Summary
Excelled in resolving complaints with exceptional communication and multitasking abilities, fostering a positive environment. Skilled in organizational tasks and relationship building, consistently delivering high-quality service. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
03.2021 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Child Watch Counselor
Ymca Of Greater Houston
11.2019 - 03.2021
- Built trust with families by consistently delivering high-quality care while maintaining confidentiality about sensitive information shared during enrollment processes or daily interactions.
- Collaborated with team members to develop innovative solutions for addressing behavioral challenges in a positive manner.
- Strengthened parent relationships through open communication channels, listening attentively to concerns, and providing thoughtful responses.
- Fostered a welcoming environment for children, parents, and staff members through effective communication and collaboration.
- Maintained accurate records of child attendance, incidents, and parental concerns to ensure seamless service delivery.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX05.2025
Associate of Arts - Criminal Justice
Lone Star College System
Houston, TX05.2022
High School Diploma -
Langham Creek High School
Houston, TX06.2020
Skills
- Friendly and outgoing
- Exceptional customer service
- Problem-Solving
- Adaptable and Flexible
- Teamwork and Collaboration
- Customer Service
- Multitasking Abilities
- Relationship Building
- Organizational Skills
- Resolving Complaints
- Excellent Communication
Timeline
Barista
Starbucks
03.2021 - Current
Child Watch Counselor
Ymca Of Greater Houston
11.2019 - 03.2021
Bachelor of Science - Psychology
University of Houston
Associate of Arts - Criminal Justice
Lone Star College System
High School Diploma -
Langham Creek High School
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