Personable and resourceful individual dedicated to supporting student success. Strong work ethic, exceptional organizational abilities, and excellent communication skills. Committed to enhancing the student experience through effective and efficient assistance. Passionate about contributing to the overall growth and development of students.
Overview
9
9
years of professional experience
Work History
Student Services Assistant
CyberTex Institute of Technology
10.2024 - Current
Managed confidential student data, ensuring privacy and compliance with federal regulations.
Promoted a positive campus environment by addressing student concerns and directing them to appropriate resources when necessary.
Streamlined processes for managing student records, resulting in increased efficiency and accuracy.
Served as a liaison between students, faculty members, advisors, and other stakeholders within the institution to resolve issues and promote effective communication channels.
Assisted in the planning of commencement ceremonies, ensuring a memorable experience for graduates and their families.
Managed filing system, student attendance, entered data, and completed other clerical tasks.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Front Desk Coordinator
Cybertex Institute of Technology
06.2023 - 10.2024
Greet and welcome guests and announce their arrival to appropriate departments
Answer incoming calls on a multi-line phone system and direct them to the correct department/representative while answering general questions as required
Schedule appointments and send email/text reminders
Provide administrative support to other departments, such as starting/updating student files, data entry, and record-keeping
Provide office support by making copies, filing records, and preparing for appointments for the day
Prepare orientation folders for new students with correct information
Keep the front desk presentable and stocked with all necessary materials
Keep inventory and place orders for office supplies
Veterinary Technician
Leander Veterinary Clinic
05.2022 - 03.2023
Restrained and stabilized animals during examination and treatment to prevent injuries
Obtained relevant health histories and information from clients to maintain medical charts
Performed physical examinations and recorded weight, temperature, and other vitals
Prepared and reviewed estimates and consent forms
Removed waste from kennels, runs, and treatment areas and maintained a clean environment
Fed and watered animals in care, following special diets and regular medication administration schedules
Answered phone calls and responded to questions while taking messages for veterinarians
Supported euthanasia procedures and disposal following regulations and owner preferences
Collected samples from animals for laboratory testing
Mammal Keeper
Austin Aquarium
09.2022 - 01.2023
Prepared specialized diets for each of the animals according to the animal care guidelines
Maintained clean and orderly habitats to protect animal health and safety
Came up with different forms of enrichment to give the mammals each day
Trained the animals in basic commands for public performances and medical procedures
Updated reports and health records daily and ensured compliance with regulatory guidelines for all mammals
Emergency Veterinary Assistant
Lakeway Veterinary Clinic
12.2021 - 05.2022
Guided clients on medication administration and potential side effects to look out for
Restrained and stabilized over50 animals during examinations and treatments, minimizing the risk of injuries and ensuring the health and safety of each animal
Collected and documented important vitals for veterinarian review, such as temperatures and pulses
Monitored the vital signs of patients during surgeries and recovery and notified the veterinarian of any changes
Prepared estimates and consent forms for treatment plans for clients to review and sign
Medicated100+ hospitalized patients with acute and chronic conditions according to the veterinarian's instructions
Escorted animals outside to avoid accidents in treatment areas or bedding, and made sure kennels were disinfected in between patients
Treated100+ patients using diagnostic machines, including blood and urine analyzers, radiographs, and eye equipment
Kennel Technician
Leander Veterinary Clinic
06.2019 - 08.2021
Prepared diets to meet the expectations and instructions of the owners
Maintained clean and orderly play yards, kennels, and cages
Stayed on top of laundry, sweeping, and disinfection protocols
Kept dogs safe by remaining alert to environmental conditions and nearby animals
Followed consistent safety procedures, maintained visible animal identification, and checked tags to minimize care errors
Calculated payments by keeping an accurate daily log of time spent with dogs, detailing activities and services provided
Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion
Performed nail trims, anal gland expressions, bathing, and brushing to prevent health complications and ensure comfort
Walked animals outside to avoid accidents in play areas or bedding
Cashier
Schlotzsky's Deli
06.2018 - 06.2019
Cashier
The Juice Spot
06.2017 - 08.2017
Cashier
Taco Cabana
06.2016 - 08.2016
Operated cash register or POS system to receive payment by cash, check, or credit card
Answered customer questions and provided store information
Delivered a high level of customer service to patrons using active listening and engagement skills
Completed daily tasks to keep areas clean and neat for maximum productivity
Trained new team members in cash register operation, stock procedures, and customer service
Discounted purchases by scanning and redeeming coupons
Learned the roles of other departments to provide coverage and keep the store operational
Preserved the appearance of the store by arranging and replenishing displays and merchandise racks
Corporate Program Director Network Engineer/Faculty at Cybertex Institute of Technology Austin, CampusCorporate Program Director Network Engineer/Faculty at Cybertex Institute of Technology Austin, Campus