Paris Elliott
East Canton
Summary
Dynamic professional with extensive experience in customer service and inventory management at Smiths Waco Market. Proven ability to enhance customer relations and streamline operations through effective problem-solving and multitasking. Skilled in Microsoft Office and parts inventory control, ensuring accuracy and efficiency in all processes while fostering a positive team environment. Experienced with parts inventory management and customer support. Utilizes strong organizational skills to ensure efficient parts distribution and service fulfillment.
Overview
9
9
years of professional experience
Work History
Stna
St Joseph's Senior Living
07.2024 - Current
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
Store Manager
Smiths Waco Market
03.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Maintenance Clerk
HP Products Inc.
01.2021 - 09.2021
- Maintained inventory count, tracked usage, and documented variances.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Completed physical inventory counts each month.
- Collaborated with team members to achieve a well-coordinated inventory management system.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Maintained a safe working environment by adhering to warehouse safety regulations and guidelines.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Supported purchasing department by verifying stock levels before placing orders for new items.
- Trained new hires on proper inventory protocols, ensuring consistent adherence to established procedures across all staff members.
- Coordinated effectively with sales teams on product availability information, enabling them to provide accurate updates to customers on lead times.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to inventory.
Education
CNA License - Health Care
Canton City Adult Career & Technical Education
Canton, Ohio01-2024
High School Diploma -
Canton South Highschool
Canton, Ohio05-2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Microsoft office
- Parts inventory oversight
- Parts inventory control
- Parts inventory
Timeline
Stna
St Joseph's Senior Living
07.2024 - Current
Maintenance Clerk
HP Products Inc.
01.2021 - 09.2021
Store Manager
Smiths Waco Market
03.2016 - Current
CNA License - Health Care
Canton City Adult Career & Technical Education
High School Diploma -
Canton South Highschool
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