Paris Furr
Concord,NC
Summary
Hi there! My name is Paris Furr and I’ve been with my current company for about a year now after leaving Costco for 8 years. I have management experience across multiple businesses. Capable of handling any/all customer complaints resolving them in a manner that’s both beneficial to the customer and the business in a positive way. I’m hardworking, reliable, and punctual. A fast learner that delivers exceptional customer service with each interaction. Comfortable standing for long periods of time if necessary. I have marketing experience in sales and am capable of multitasking to meet deadlines under pressure.
Overview
15
15
years of professional experience
Work History
Supervisor
Target
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Account Manager
Avidxchange
01.2023 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Hearing Aid Attendant
Costco
02.2020 - 01.2023
- Responsible for the scheduling of Hearing Aid appointments and preform minor repairs and services
- Make and return phone calls for appointments
- Keep the department well stocked on supplies and other needs
- Maintain an effective and smooth flowing work shift for fellow coworkers.
Deli Clerk
Costco
01.2018 - 01.2020
- Responsible for making prepared ready-to- eat meals.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Front End Supervisor
Costco
01.2017 - 01.2018
- Responsible for overseeing the day-to-day operations of the warehouse.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Vector Marketing, Receptionist
Newport News VA
05.2010 - 12.2011
- Identified appropriate marketing channels and target customers for campaigns.
- Developed campaigns and specific marketing strategies for clients.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Completed in-depth reviews of market conditions and customer preferences.
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
Cashier
McDonald’s
01.2009 - 01.2011
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Thomas Nelson
Newport News, VA2016
Advanced Diploma -
Denbigh High School
2011
Skills
- Strategic Planning
- Revenue Retention
- Order Management
- Payment Collecting
- Staff Management
- Account Management
- Data Verification
- Multi-Line Phone Systems
- Equipment and Instrument Sterilization
- Filing Experience
- Accounts Payable and Accounts Receivable
- Microsoft Office
- Payments Posting
- Database Maintenance
- Sales Expertise
Timeline
Account Manager
Avidxchange
01.2023 - Current
Hearing Aid Attendant
Costco
02.2020 - 01.2023
Deli Clerk
Costco
01.2018 - 01.2020
Front End Supervisor
Costco
01.2017 - 01.2018
Vector Marketing, Receptionist
Newport News VA
05.2010 - 12.2011
Cashier
McDonald’s
01.2009 - 01.2011
Supervisor
Target
Thomas Nelson
Advanced Diploma -
Denbigh High School
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