Nereida Gomez

Reno,NV

Summary

Dedicated manager and administrative professional with a strong track record of success. Ambitious in face of demanding projects and passionate about leveraging technical solutions to streamline processes.

Overview

years of professional experience

Work History

Market Manager

Manpower

09.2015 - Current

Collaborating closely with clients and project managers to facilitate the efficient setup and administration of employment and project needs. Ensuring compliance with regulatory requirements to ensure smooth, error-free payroll/invoice processing, ultimately resulting in enhanced workforce management and client satisfaction.
Proficiently manage billing invoices and contracts. Meticulously verifying correct hours, and completing trade references for comprehensive credit checks.
Spearheading a high-performing team that achieved record-breaking $4.9 million in sales in 2022, earning recognition as top-performing office for the year, showcasing exceptional leadership, teamwork, sales, and administrative acumen.
Proficiently navigating and leveraging a diverse array of software solutions, including Microsoft Suite, Fieldglass, Econometrics, Workday, WebCenter, IQ Navigator, and more, to optimize operational success.
Diligently tracking markups and billable hours for employees, ensuring financial transparency and accuracy.
Actively and efficiently managing a portfolio of 240 customer accounts, demonstrating exceptional organizational skills, attention to detail, and a proactive approach to meeting their needs and ensuring long-term satisfaction and loyalty.
Employing proficient project management methodologies to oversee and coordinate multifaceted staffing and workforce solutions, ensuring timely execution, resource allocation, and successful project delivery, resulting in increased client satisfaction and operational efficiency.

Warehouse Associate (HR Admin)

Zulily

11.2013 - 08.2015

Working alongside HR to complete clerical HR functions.
Sending out Cobra notices to employees and issue benefits packets to employees.
Handled customer service issues through the program Java.
Cross trained in shipping, receiving, pick, pack, put-away, and problem solve.
Set inventory if order manifests came through.
Credentials to force ship products and assist team members with order issues..

Manager Shift Lead

Taco Bell

11.2012 - 11.2013

Manager shift-lead for day shift.
Handling employee deployment board.
Prepping food and ensuring every product was on the inventory sheet for the week.
Checking temperatures for food product to be perfect for serving.
Providing great customer service and in charge of shift as a team.
Made US Bank runs to deposit store money, set up registers for cashiers.

Front Desk Clerk

Interval Management

11.2011 - 11.2012

Front desk administrator handling 4 different timeshare resorts through a virtual system inside corporate office.
Filing paperwork, serve as a concierge and communicate with timeshare owners.
Confirmation calls, security check, reservations, handled payments, data entry, making keys and checking in/out guests.
Data entry program Matrix for each resort.
Dispatched housekeeping tags and maintenance tags and reporting issues to management.

Education

Truckee Meadows Community College

Reno, NV

01.2013

Skills

Account Management
Operational Standards Development
Work Planning and Prioritization

Microsoft Office Suite
Staff Management/Team Building
Invoice Processing/Contract Writing

References

Patty Cruz, Territory Director, Manpower, patty.cruz@mpreno.com, 775-351-3084
Rikki Lawson, Employment & Training Representative, Employee NV, rlpierini-lawson@detr.no.gov, 775-777-5801

Timeline