Paris Hamedani

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
• Improved office organization by implementing effective filing systems and document management practices.
• im able to work with NEXGEN program and run and eligibility of the insurances as well..

I have been studying medical office courses at WVOC institute at woodland hills location it goes through october 2023 ... i got my certification at medical office administrative front office during this period of time ..i can

• Managed appointments, registrations and patient relations in busy office.
• Scheduled, rescheduled, and cancelled appointments for dental patients.
• Double-checked forms for accuracy and completion in terms of admission, transfer and discharge of patients.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• run insurances and get eligibility, im familiar with HMO and PPO prayers .

• Responded to customer questions regarding products, prices and availability.Resolved customer complaints and adjusted policies to meet changing needs
• Engaged customers to determine merchandise and service needs and drive sales
• Kept up-to-date knowledge of all products offered within the store in order to provide knowledgeable advice when necessary
• Multi-tasked various duties to drive effective and profitable store operations
• Utilized problem-solving techniques to resolve customer issues quickly and efficiently while maintaining a positive attitude
• Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner
• Developed strong relationships with customers through friendly conversations and follow-up emails or calls after purchases were made.
• Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
• Built client list and strengthened customer relationships through consistent communication via phone and internet.
• Delivered superior customer service to retain existing customers and attract future customers.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Quoted prices, credit terms and other bid specifications.
• Negotiated prices, terms of sales and service agreements.

• Assisted customers both in person and by phone, answering questions about different products
• Built strong relationships with vendors to ensure competitive pricing for customers
• Responded promptly to customer inquiries via telephone or email communication channels
• Upsold additional products based on customer needs and preferences
• Managed the setup of computers for demonstrations at retail stores
• Conducted regular training sessions for staff on new products and services available.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.

• Directed and led employees, supervising activities to drive productivity and efficiency.Maintained records through timely updates to employee and other files.send emails and follow up process of shipment ,connect with customers directly to estimate consent of service
• Organized filing systems and ensured accuracy of documents for efficient retrieval
• Assisted in the planning of company events such as
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
• Coordinated special projects and managed schedules.
• Controlled finances to lower costs and keep business operating within budget.
• Reported to senior management on organizational performance and progress toward goals.

• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
• Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
• Communicated with clients to understand interpreting needs and provide best service possible.
• Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
• assist to anybody with lack of english knowledge to use medications instruction.
• translate farsi to english and vice versa .