Paris Hayes
2108 Blueberry Ln ,GA
Summary
Demonstrated expertise in Customer Service. Hard-working team player. Motivated, high energy person willing to learn new skills. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 5 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
15
15
years of professional experience
Work History
Supervisor
Lincoln Security Cameras
Chicago
10.2022 - 10.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Supervisor
Universal Security
Chicago, IL
03.2018 - 11.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Driver
SCR Transportation
01.2016 - 01.2017
- Drive members to their medical appointment
- Provide customer service
- Assist members in and out of the vehicle
Housekeeping
Mount Sinai Hospital
01.2010 - 01.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Education
High School Diploma -
Atterbury Job Corp Center
Edinburgh, INPERC - Security Perc
Security Class 109th Western
Edinburgh, INAssociate of Arts -
Harold Washington
Chicago, IL07.2008
Skills
- Cement Mason
- Form and break concrete; knowledge of carpentry, and brick laying
- Knowledge of how to use a float, edger, joiner, jack hammer
- Ability to do accurate measuring and leaving; ability to mix components to make cement
- Completed Basic training under section 15-25 for a Detective Agency
- Completed Basic training under section 35-45 for a Proprietary Security force
- Priority Management
- Business Planning
- Accuracy and Efficiency in Documentation
- ERP Systems
- Task Delegation
- Program Management
Timeline
Supervisor
Lincoln Security Cameras
10.2022 - 10.2024
Supervisor
Universal Security
03.2018 - 11.2022
Driver
SCR Transportation
01.2016 - 01.2017
Housekeeping
Mount Sinai Hospital
01.2010 - 01.2015
High School Diploma -
Atterbury Job Corp Center
PERC - Security Perc
Security Class 109th Western
Associate of Arts -
Harold Washington