PARIS HENTON
Houston
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Brings attention to detail and time management abilities to successfully multitask fast-paced food preparation. Versed in following recipes and customizing preparations based on demand. Trained in cleaning, sanitation and supply management. Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals. Has excellent time management and problem-solving skills.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
1
1
year of professional experience
Work History
Front Counter Cashier
Flava Wings
01.2023 - 05.2023
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Maintained strong customer relationships through friendly interactions and attentive service.
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Collaborated with team members to ensure seamless front counter operations during peak hours.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Promoted a safe work environment by consistently following health and safety guidelines when working at the front counter area.
- Provided exceptional service during difficult situations involving adverse weather conditions or emergency incidents affecting the business''s daily operations.
- Trained new hires on front counter procedures, fostering consistent performance across all team members.
- Helped customers complete purchases, locate items, and join reward programs.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Used POS system to enter orders, process payments and issue receipts.
Team Member
Chick-fil-A
05.2022 - 11.2022
- Cleaning
- Cash Register Operation
- Purchasing
- Sorting
- Worked different stations to provide optimal coverage and meet production goals
- Resolved issues quickly to maintain productivity goals
- Maintained productive, efficient approach to all tasks
- Developed strong cooperative relationships with coworkers and managers
- Learned all required tasks quickly to maximize performance
- Coordinated project work applying strong team leadership for enhanced success
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods
- Kept work areas clean, organized and safe to promote efficiency and team safety
Education
High School Diploma -
Texas Virtual Academy At Hallsvile
Houston, TX07.2022
Skills
- Food Preparation
- Teamwork
- Safety Understanding
- Cash Handling
- Guest Services
- Customer service
- Positive attitude
- Teamwork and collaboration
- Clear communication
- Following instructions
- Cleaning
- Collaboration and teamwork
- Flexible schedule
Timeline
Front Counter Cashier
Flava Wings
01.2023 - 05.2023
Team Member
Chick-fil-A
05.2022 - 11.2022
High School Diploma -
Texas Virtual Academy At Hallsvile
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