Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Paris Hopkins

Charlotte,NC

Summary

Dynamic and forward-thinking with over 10 years of experience in high-paced environments. Renowned for exceptional ability to deliver luxury service and create unforgettable experiences. Expert in wine and liquor pairing, catering, and event planning, bringing an energetic and engaging presence to every interaction. Radiant smile and ability to light up any room excel in elevating customers satisfaction and crafting memorable in-flight experiences. Adept at managing charter and private flights, ensuring safety, comfort, and a touch of elegance on every journey.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Flight Attendant / Purser

United Airlines
01.2020 - Current
  • As a Purser I'm in charge of the entire cabin and cabin crew
  • Clearly articulate instructions and directions to crew and passengers
  • Have a knowledge on wine and spirits on flight
  • Guiding a whole crew of 12 international
  • Writing reports
  • Plating 4 star meals in first class
  • Having compassion and empathy for crew and passengers
  • Safety checks
  • CPR certification AED certified

Cabin Attendant

Contour airlines
06.2014 - 01.2020
  • As a VIP Flight Attendant, Responsible for attending to the safety and comfort needs of passengers aboard
  • In charge of charter and private flights over 41 flights a day
  • Meal prepping for passengers
  • Luxury experience
  • CPR certification AED certified
  • Setting up Flights with catering and party supplies.
  • Going above and beyond for my passengers
  • Wine and spirit knowledgeable
  • Luxury Sales in Private Fight bookings

Assistant Manager

Sports One Bar & Lounge
03.2009 - 01.2014
  • Generated weekly sales reports and productivity reports to assist decision-makers with operational improvements
  • Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions over 15 Employees
  • Oversaw and managed operational and financial projects to deliver on time and within budget limitations
  • Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs

Education

BBA - Business Management

University Of South Carolina
Columbia, SC

Skills

  • Client Relations Expertise
  • Event Coordination
  • Experienced with Microsoft Office Tools
  • Customer Complaint Management
  • Charter Jets/private & commercial
  • Effective Telephone Etiquette
  • Hospitality service expertise
  • Luxury Sales with over 5 million in revenue
  • Training and coaching
  • Food and beverage preparation
  • Crew management
  • Sales expertise
  • Company policy adherence
  • Team oversight

Accomplishments

  • Citizen Review Board Member
  • S.A.F.E Coalition Board Member
  • Team Richardson Foundation, Mentor to young women.
  • AMND Steering committee

Certification

  • Six Sigma Certification
  • First Aid Certification
  • CPR/AED Certification
  • ServSafe Food Handler's Certification
  • South Carolina Driver's License

Timeline

Lead Flight Attendant / Purser

United Airlines
01.2020 - Current

Cabin Attendant

Contour airlines
06.2014 - 01.2020

Assistant Manager

Sports One Bar & Lounge
03.2009 - 01.2014

BBA - Business Management

University Of South Carolina

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Paris Hopkins