Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paris Jackson

Calumet City,IL

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

8
8
years of professional experience

Work History

UPS Part-Time Supervisor

UPS
, IL
06.2018 - Current
  • I Evaluated employee performance through periodic reviews and documented results accordingly.
  • I supervised, trained, developed, and held workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. I provided innovative and effective leadership and cultivated a functional working relationship with all levels of personnel throughout the organization.
  • I developed and maintained good working relationships with employees, management, and customers.
  • I Facilitated training with new and current employees.
  • I was responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements.
  • I managed department resources to ensure maximum output, accuracy, and efficiency at all times.
  • I established and promoted a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.
  • I Implemented employee personal development plans as required to ensure the continuing professional growth of department personnel.
  • I ensured all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.
  • I ensured all employees adhere to safety policies and procedures at all times.

Self Checkout Cashier

Mariano's Fresh Market
Matteson, IL
06.2021 - 06.2022
  • I'm responsible for being visible and actively greeting, engaging and assisting customers.
  • I process customer transactions through the check lane quickly, accurately, and efficiently.
  • Understands the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
  • Understands and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
  • Understands and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Adhere to all local, state and federal laws, and company guidelines.
  • I perform the essential functions of this position with or without reasonable accommodation.

Cashier

Burlington Coat Factoy
Matteson, IL
07.2016 - 07.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Deliver excellent customer service with a positive, professional attitude
  • Accurately and efficiently ring on register
  • Process layaways, returns, and exchanges
  • Perform other tasks as assigned by manager from time-to-time

Education

High School Diploma -

Hillcrest High School
Country Club Hills, IL
05-2014

Some College (No Degree) - Radiology Program

South Suburban College
South Holland, IL

Skills

  • Strategic Planning
  • Process Improvement
  • Operations Management
  • Business Development
  • Cash Register Operations
  • Product Scanning
  • Training and Mentoring
  • Customer Service-Oriented

Timeline

Self Checkout Cashier

Mariano's Fresh Market
06.2021 - 06.2022

UPS Part-Time Supervisor

UPS
06.2018 - Current

Cashier

Burlington Coat Factoy
07.2016 - 07.2018

High School Diploma -

Hillcrest High School

Some College (No Degree) - Radiology Program

South Suburban College

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Paris Jackson