Paris Jenkins
Tampa
Summary
Experienced retail operations leader with 15+ years of success leading high-volume teams, operational execution, staffing strategy, and customer experience within Fortune 50 environments. Proven ability to develop high-performing teams, drive accountability, improve operational efficiency, and execute business initiatives in fast-paced retail settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Starbucks
Columbus, OH
01.2024 - Current
- Lead high-volume café’ generating approximately $4.3 million in sales
- Directed and developed a team of 30+ partners and 5 supervisors
- Full P&L accountability
- Increased sales by 6% through operational improvements, customer engagement, and team development
- Increased customer traffic by 3%
- Reduced product waste by 15%, improving profitability and inventory management
- Developed future leaders by prompting 2 Shift Supervisors to Assistant Store Manager and 3 Baristas to Shift Supervisors
- Increase partner engagement and decreased turnover
Manager of Pharmacy and Retail Operations
Walgreens
Columbus, OH
01.2011 - 01.2024
- Led pharmacy and front-end retail operations for multi-million-dollar business unit
- Managed and developed a team of 35+, including pharmacist, pharmacy technicians, shift leads, and customer service associates.
- Full accountability for P&L
- Reduced team turnover through coaching, talent development, and succession planning initiatives
- Developed internal talent, promoting 3 Assistant Store Manager to Store Managers, 4 Shifts Leads to Assistant Store Managers, and multiple associates into leadership roles.
- Increased pharmacy prescription volume and front-end retail sales through operational execution, customer service excellence, and community engagement.
- Drove operational performance across pharmacy, retail, staffing, inventory, financial, and loss prevention metrics while maintaining company standards and regulatory compliance.
- Oversaw inventory valued at over 800k
Education
No Degree - Business Management
University of Akron
Akron01-2012
High School Diploma -
Buchtel High School
Akron, OH01-2009
Skills
- Retail Operations Leadership
- Workforce Management
- Operational Excellence
- Staffing & Scheduling
- Team Development
- Inventory Management
- Compliance & Safety
- Customer Experience
- Hiring & Retention
- Performance Management
Certification
PTCB Certified Pharmacy Technician, 30008787
Timeline
Operations Manager
Starbucks
01.2024 - Current
Manager of Pharmacy and Retail Operations
Walgreens
01.2011 - 01.2024
No Degree - Business Management
University of Akron
High School Diploma -
Buchtel High School