Summary
Overview
Work History
Education
Skills
Timeline
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Paris Jones

Slidell,Louisiana

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Cracker Barrell Old Country Store
05.2023 - 08.2023
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Increased efficiency by organizing menus and updating daily specials boards before each shift.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.

Cashier

Dairy Queen Grill & Chill
01.2023 - 04.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Northshore High School
Slidell, LA

Skills

  • Kitchen Staff Coordination
  • Conflict Resolution
  • Reservations Coordination
  • Front-Of-House Display Creation
  • Group Reservations Management
  • Menu Memorization
  • Safe Food Handling
  • Cash Handling
  • Supply Restocking
  • Customer Service
  • Table Bussing
  • Payment Processing
  • Menu Presentation
  • Relationship Building
  • Sales and marketing
  • Attention to detail

Timeline

Restaurant Hostess

Cracker Barrell Old Country Store
05.2023 - 08.2023

Cashier

Dairy Queen Grill & Chill
01.2023 - 04.2023

Northshore High School

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Paris Jones