Experienced professional in community program coordination and resource allocation, demonstrating a strong commitment to patient care. Proven ability to enhance service delivery through empathetic engagement. Skilled in both collaborative and independent work environments.
Overview
11
11
years of professional experience
Work History
Sales Representative
District Disinfectant
Bethesda, Maryland
04.2023 - Current
Conducted market research to identify new sales opportunities and customer preferences.
Built strong relationships with clients through consistent follow-up and personalized service.
Prepared regular reports on sales performance and market trends for management review.
Maintained accurate records of all sales and prospecting activities.
Personal Care Assistant
Kinara Health and Home Care Services
Northwest, DC
02.2020 - 01.2023
Developed and implemented individualized service plans tailored to each client's unique needs.
Consistently monitored and documented progress, and made timely adjustments to support evolving circumstances.
Delivered compassionate support while prioritizing safety guidelines.
Facilitated educational sessions and life skills training in order to empower clients toward independence.
Reported any observed changes in mental status or physical condition to supervisor immediately.
Researched community resources available for additional assistance or services if needed.
Child and Youth Program Assistant Level CY-02
Joint Andrews Airforce Base
Clinton, MD
01.2017 - 05.2020
Lead diverse activities to meet the individual needs of participants.
Ensured a nurturing environment that supported the physical, social, and emotional development of children and youth.
Organized planned and spontaneous events.
Facilitated communication between parents, staff, and children to ensure program effectiveness.
Trained new staff on program procedures, behavioral management, and safety protocols.
HVAC Sales Representative
GW Air Service
Waldorf, Maryland
01.2015 - 01.2017
Effectively analyzed customer needs, closed sales, and ensured satisfaction through post sale follow-up.
Provided tailored HVAC solutions and conducted consultations.
Developed product knowledge through training and hands-on experience.
Handled cash transactions accurately at point of sale.
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Director, Operations, Plans, and Strategy at Office of the Assistant Secretary of the Army for Acquisitions, Logistics, and TechnologyDirector, Operations, Plans, and Strategy at Office of the Assistant Secretary of the Army for Acquisitions, Logistics, and Technology