Paris Jones
Summary
Compassionate and motivated Patient Care Technician student graduating November 2025 with strong customer service experience and hands-on training in patient support. Dedicated to delivering safe, high-quality care while fostering trust and communication with patients, families, and healthcare teams. Seeking to contribute to your mission by providing excellent patient care and embodying the core values of service, teamwork, and impact.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
Work History
Customer Service Representative
Conduent
02.2023 - Current
- Provided high-quality service to diverse customers in fast-paced environments, resolving concerns with empathy and efficiency.
- Developed strong communication and problem-solving skills, ensuring customer satisfaction.
- Adapted quickly to new procedures and worked collaboratively with team members to meet daily goals
Education
CPCT - Patient Care Technician Training
Stepful
08.2025 - 09.2025
Enterprise State Community College
Enterprise, ALSkills
- Patient Care: Vital signs monitoring, ADLs support, hygiene assistance, patient mobility, admission/discharge support
- Teamwork & Communication: Collaborated with classmates and instructors in clinical simulations; strong interpersonal and verbal communication from customer service background
- Customer Service Expertise: Over 2 years experience supporting diverse customers, handling needs with empathy, patience, and professionalism
- Healthcare Training: Knowledge of infection prevention, safe patient handling, and maintaining accurate documentation
Timeline
CPCT - Patient Care Technician Training
Stepful
08.2025 - 09.2025
Customer Service Representative
Conduent
02.2023 - Current
Enterprise State Community College