Compassionate and driven House Manager with excellent communication and mluitask abilities. Highly effective at supervising activities and individuals. Focused management professional experienced in maintaining safe and clean environments for owners and guests. Adept at handling private and confidential information with extreme care.
Overview
12
12
years of professional experience
Work History
Production Machine Operator
Wolverine Solutions Group
07.2022 - 12.2023
Set up and ran machinery to produce exceptional products for industrial needs.
Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
Complied with company and OSHA safety rules and regulations.
Assisted in training new operators, sharing knowledge and best practices for optimal performance.
Operated machining equipment safely with team of operators.
Operated multiple machines simultaneously, maximizing output while maintaining high-quality standards.
Maintained quality of product by checking labels, packaging and other factors.
Documented production activity in logs and job tickets.
Improved product quality with thorough inspections and adjustments to machine settings as needed.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Collaborated with team members for seamless transitions between shifts and increased productivity overall.
Helped with change-overs and set up to assist with job preparation and production functions.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Reduced downtime by monitoring machine performance and addressing any concerns promptly.
Shipping and Receiving Clerk
Wolverine Solutions Group
07.2022 - 12.2023
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Reviewed order data to verify transactions and shipping dates.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
House Manager
Lakeland Services
06.2012 - 06.2022
Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
Oversaw budget to manage expenditures and control costs.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Facilitated communication between family members regarding important updates or decisions related to the house manager role.
Managed day-to-day operation of home to comply with regulations and agency standards.
Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Assisted residents with daily hygiene and living tasks.
Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
Streamlined communication among staff for optimal productivity and coordination of tasks.
Investigated and resolved customer complaints to establish trust and increase satisfaction.
Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
Managed all intake and discharge paperwork and procedures for residents.
Implemented eco-friendly practices within the home to reduce environmental impact while maintaining high standards of living for the family.
Registered housekeeping information on database to enable tracking history and maintain accurate records.
Developed and implemented variety of policies and procedures to drive productivity, increase morale and reduce costs.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Scheduled and prioritized tasks to staff, overseeing work completion.
Trained and mentored new staff on cleaning and safety protocols.
Established and enforced safety protocols and guidelines for staff.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Maintained required records of work hours, budgets and payrolls.
Monitored staff performance and provided feedback to drive productivity.