PARIS MCNAIR
Houston
Summary
Dynamic and dedicated professional with over 13 years of experience in service-oriented industries, committed to fostering a collaborative team environment. Proven ability to enhance operational efficiency while delivering exceptional care and service to customers, clients, physicians, and patients. Seeking a position within a reputable organization that values teamwork and excellence in service delivery. Eager to leverage extensive experience to support staff in achieving organizational goals and enhancing client satisfaction.
Overview
10
10
years of professional experience
Work History
Connections Specialist
HEB
03.2025 - Current
- Connect with customers to provide a positive in-store experience.
- Promote new and on-sale items through sampling and engagement.
Neurological Dispatcher
Access Telecare
10.2023 - 02.2024
- Ensure that quality care is provided to each patient in a timely manner
- Upload and fax patient paperwork, charts, and consult summaries
- Acquire patient CT, MRI and EEG scans for providers to examine and read
- Assisted physicians through telemedicine consults by engaging with outside contract facilities
- Assisted with supervisorial duties daily
- Remote
Neurological Coordinator
SOC Telemed
07.2021 - 10.2023
- Maintaining patient health information
- Preparing patient for examination and assisting healthcare providers
- HIPPA compliant
- Team leader and companionship
- Strong communication skills
- Excellent time management
- Remote
Patient Care Coordinator
Sparks Group Inc.
11.2020 - 07.2021
- Collaborate with healthcare providers to arrange appointments and treatment plans
- Keep patient records and appointments up to date
- Understanding of medical terminology
- Ensure that healthcare professionals meet the necessary qualifications and adhere to rigorous standards to provide quality care
Guest Service Attendant
Mellow Mushroom
10.2018 - 03.2020
- Assessed customers’ needs and preferences and make recommendations.
- Served guest in timely and efficient manner.
- Accepted payments, ensured all prices and quantities are accurate and provided a receipt to every customer.
- Checked customers’ identification and confirmed it met legal drinking age.
- Complied with all food and beverage regulations
Administrative Care Assistant
Lake Arthur Place
07.2016 - 08.2018
- Greeted patients, answered phone calls, and scheduled housing appointments
- Submitted reports on patient progress
- Scheduled facility meetings and events
- Maintain patient care and therapy schedules
- Organized files and helped with patient transport
Care Giver
Cypress Glen
08.2015 - 07.2016
- Assisted with clients with limited mobility
- Ensured patient care and assistance of medication
- Projected daily activities and maintained policy standards
- Time management and interpersonal skills
Education
Bachelors of Science - Biology
Lamar University
12.2020
Skills
- Over 13 years in customer service
- Strong interpersonal communication
- Nurture an excellent guest experience
- Independent and team-oriented worker
- Proficient in managing multiple tasks
- Active listening
- Strong adherence to established policies
- Competent in Google Applications and Microsoft Office (Word, PowerPoint, Outlook, Excel)
- Meticulous attention to detail
- Helpful, courteous approach to problem solving
- Expertise in administrative functions
- Organizational
Timeline
Connections Specialist
HEB
03.2025 - Current
Neurological Dispatcher
Access Telecare
10.2023 - 02.2024
Neurological Coordinator
SOC Telemed
07.2021 - 10.2023
Patient Care Coordinator
Sparks Group Inc.
11.2020 - 07.2021
Guest Service Attendant
Mellow Mushroom
10.2018 - 03.2020
Administrative Care Assistant
Lake Arthur Place
07.2016 - 08.2018
Care Giver
Cypress Glen
08.2015 - 07.2016
Bachelors of Science - Biology
Lamar University