Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Paris Morrison

Pineville,NC

Summary

Experienced in customer service and IT support, actively seeking a challenging role to apply skills in supporting and enhancing company operations. Dedication to providing exceptional customer service and technical assistance, committed to positively contributing to overall business performance. Excited about opportunity to make a meaningful impact through strong support capabilities and contribute to organization success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Associate

AutoZone
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Delivery Driver

Amazon
06.2024 - 09.2024
  • Delivered packages and goods to customers in a timely and efficient manner
  • Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
  • Ensured the safe handling and transportation of fragile or perishable items
  • Adhered to all traffic laws and regulations while operating company vehicles
  • Collaborated with dispatchers to coordinate daily delivery schedules
  • Provided excellent customer service by addressing inquiries and concerns promptly and professionally
  • Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
  • Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
  • Reported any vehicle maintenance or repair needs promptly to the appropriate department
  • Maintained cleanliness and organization of company vehicles at all times
  • Followed established safety protocols for loading/unloading packages or goods from the vehicle
  • Utilized GPS navigation systems or maps to determine optimal routes for deliveries
  • Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
  • Completed an average of 145 deliveries per day with a 25 package per hour time rate

Grill Chef

Golden Corral Corporation
10.2015 - 03.2016
  • I was a grill chef
  • I cooked the steak and hamburgers
  • I cooked omelets, hash browns
  • Help refill the line
  • Worked the deep fryer
  • The Dish pit
  • Ran the register

Supervisor

Bring It Movers
01.2014 - 01.2016
  • I would drive u haul box truck
  • Get client to sign paper work
  • Wrap and pad furniture for safe moving
  • Load and unload truck

Sales Manager

Ollie's Bargain Outlet
02.2014 - 10.2015
  • I was a Sales Associate Supervisor
  • Help unload trailer
  • Stage palates in the stockroom
  • Merchandise the food section and many more
  • Ran the register
  • Help count down tills and close the store

Line Cook/Prep Cook

Mrs. Marty's Deli
10.2011 - 12.2014
  • I did morning prep, for breakfast time , Lunch time and Dinner.
  • I sliced meat, and cheese for deli orders
  • I cooked breakfast
  • I cooked lunch
  • I cooked dinner

Technical Support Analyst/ Implementation assistant

Praxis Institute
09.2012 - 03.2013
  • Worked with several Philadelphia students on the development and understanding of computer hardware and software for Operational Digital Divide.
  • Instructed students on the installation, configuration and maintenance of personal computer hardware and computer software.
  • Installed various operating systems on both PC and MAC computers and tablets
  • Imported and exported data for software systems and provide other technical support for this hardware and software as needed.
  • Remotely connected to school's server and client machines with Team Viewer and configured and integrated the client's network.
  • Repaired Government surplus computers, laptops and touch screens to be reused by low income family and students.
  • Excellent written and verbal communication skills and provided excellent customer service.

Cook

Mrs. Marty's Deli
06.2011 - 05.2012
  • Fast and reliable flat iron cook for Mrs. Marty's Deli for Breakfast, Lunch and Dinner.
  • Cooking eggs, bacon, pancakes, pasta, pizza and seafood.

Data Entry/ Technical Support

Jennifer W. St. Hill and Associates
05.2010 - 03.2011
  • Maintaining the System of Record and files for the law office and the associates including but not limited to: Storage, Organization, Rotating, Transferring, Copying and Certification of Court Documents.
  • Entered case depositions, and lawyer case proceeding for the Law Office.
  • Setup and configured the secure WiFi hotspot for the law office.
  • Provide Instruction to parties on court appearances.
  • Insures court jackets are made readily available and kept in a neat and chronological order.
  • Data entry duties include entering information to the Law Offices Database Record System.
  • Administered 10 workstations and 10 end-users network laptop computers and peripheral equipment; maintained the availability of company computer resources.
  • Maintain support on PCs using remote desktop.

Education

CCNA certification - undefined

Montgomery County Community College
Blue Bell, PA
01.2013

High School Diploma - undefined

Lower Merion High School
Ardmore, PA
01.2010

Skills

  • Forklift (2 years)
  • Mechanical knowledge
  • Hand tools
  • Driving
  • Customer service
  • Cash register (4 years)
  • Leadership
  • Restaurant experience
  • Food service (4 years)
  • Cooking (4 years)
  • Culinary experience
  • Meal preparation
  • Food handling
  • Food industry
  • Time management
  • Materials handling

Certification

Driver's License

Additional Information

  • Operating Systems: Microsoft’s Windows 2000/2003/2008 Server, Windows OS 2000/XP//Windows7/Windows8, Apple/ Mac OS X, Snow Leopard, Lion, Mountain Lion
  • Hardware: Dell, Hewlett Packard, IBM, Sony, Toshiba laptops, desktops and servers; Blackberry and Android and Windows tablet devices; wireless access point, Wi-Fi (802.11x); Patch panels, routers and switches.
  • Software Applications: Visio, MS Office 2007, 2010, Exchange 2007, WebEx, SharePoint, VNC, Symantec Endpoint Protection, Quickbooks, Outlook, TurboTax, SharePoint, Desktop Publisher, Networking: DNS, RDP, WINS, DHCP, HOSTS, TCP/IP, SNMP, SMTP, VPN, FTP, SAN AND VLAN

Timeline

Sales Associate

AutoZone
06.2024 - Current

Delivery Driver

Amazon
06.2024 - 09.2024

Grill Chef

Golden Corral Corporation
10.2015 - 03.2016

Sales Manager

Ollie's Bargain Outlet
02.2014 - 10.2015

Supervisor

Bring It Movers
01.2014 - 01.2016

Technical Support Analyst/ Implementation assistant

Praxis Institute
09.2012 - 03.2013

Line Cook/Prep Cook

Mrs. Marty's Deli
10.2011 - 12.2014

Cook

Mrs. Marty's Deli
06.2011 - 05.2012

Data Entry/ Technical Support

Jennifer W. St. Hill and Associates
05.2010 - 03.2011

CCNA certification - undefined

Montgomery County Community College

High School Diploma - undefined

Lower Merion High School

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Paris Morrison