
Dedicated and adaptable professional with a strong background in customer service, legal processing, youth facilitation, and hospitality. Skilled in leadership, conflict resolution, and time management, with the ability to thrive in fast-paced environments while maintaining professionalism and efficiency. Passionate about creating positive experiences, whether through client engagement, education, or operational support. A quick learner and problem-solver, always seeking opportunities to grow and contribute meaningfully.
As a process server, I was responsible for delivering legal documents, including summonses, subpoenas, and court orders, to individuals and businesses in accordance with state and federal regulations. I conducted thorough research to locate recipients, utilizing public records and investigative techniques to ensure successful service. I maintained detailed records of all service attempts, documenting dates, times, and interactions, and provided accurate affidavits and proof of service. I communicated professionally with clients, law firms, and legal professionals to ensure compliance with legal protocols. In addition, I effectively handled challenging situations by de-escalating conflicts and working with evasive individuals, all while upholding legal and ethical standards to guarantee due process was followed.
As a hostess at Ted’s Montana Grill, I greeted guests warmly upon arrival and promptly seated them while introducing the service staff and explaining daily specials. I efficiently managed the reservation system, answering calls to record and confirm bookings. I ensured smooth restaurant operations by maintaining a clean and organized environment, including completing closing duties such as wiping menus, emptying trash, and setting up tables. I handled guest concerns professionally, escalating major issues to the manager when necessary. Additionally, I maintained positive customer relationships, managed the waiting list, and fostered repeat business by providing excellent service from the initial greeting to final departure. I also supported the team by restocking supplies and assisting servers to ensure an optimal dining experience.
As a Summer Youth Facilitator, I led educational and interactive sessions for youth participants, focusing on social justice and photography. I developed and implemented lesson plans, ensuring they were both engaging and informative while encouraging critical thinking and creativity. I fostered an inclusive and supportive environment, collaborating with fellow facilitators and mentors to enhance the program's success. I facilitated daily debriefs with my team to share feedback, discuss improvements, and ensure smooth operations. Additionally, I handled conflict resolution effectively when issues arose, ensuring that challenges were addressed with respect and professionalism. Through this role, I gained valuable experience in leadership, communication, and youth mentorship, furthering my ability to guide and inspire young people in meaningful ways.
As a member of the Youth Organizing Collective (YOC), I participated in biweekly meetings where we discussed social justice issues affecting Washington, DC, and brainstormed creative solutions to address them. We used photography as a medium to tell impactful stories and raise awareness. This experience fueled my passion for advocacy and taught me the importance of standing firm for what’s right while creating space for others’ voices. I also took an active role in civic engagement, including writing a letter to the Senate advocating for changes to DC’s Crime Bill and attending the legislative hearing. Through these activities, I developed strong communication, leadership, and collaboration skills, all while deepening my commitment to social justice.