Experienced Financial Worker with 6+ years of conducting client interviews, determining eligibility for the Minnesota Health Care Program and the Supplemental Nutrition Assistance Program and connecting clients to community resources to achieve self-sufficiency.
Overview
9
9
years of professional experience
Work History
Financial Worker II
Anoka County
Blaine, Minnesota
04.2024 - Current
Conduct interviews with Anoka County residents to assess their eligibility for Minnesota Health Care Programs (MHCP).
Deliver clear and concise explanations of program guidelines, including requirements, eligibility criteria, time limitations, and MHCP expectations during interactions with residents in person or via phone.
Collaborate with various departments to ensure accurate processing of applications.
Attend regular training sessions to stay informed about new rules and regulations.
Financial Worker II
Dakota County
West Saint Paul, Minnesota
04.2023 - 04.2024
Conducted interviews with Dakota County Residents to assess eligibility for Minnesota Health Care Programs (MHCP).
Maintained strict adherence to all applicable laws governing public assistance programs.
Stayed informed about MHCP requirements through attending meetings, training sessions, and reviewing relevant literature.
Performed eligibility assessments for MHCP and referred clients to community resources for meeting basic living needs
Housing Case Manager
CHANGE HAPPENS
Houston, Texas
04.2022 - 04.2023
Provided case management and supportive services to facilitate long-term residential stability, self-sufficiency, and integration into mainstream housing for chronically homeless and disabled adults.
Interviewed and evaluated clients to determine program eligibility and identify appropriate housing solutions.
Facilitated extensive housing searches to help clients secure safe and affordable residences.
Collected and entered client data and case notes into the Homeless Information Management System (HMIS).
Qualified Mental Health Practitioner
HOUSTON CIRCLE OF HOPE
Houston, Texas
07.2021 - 09.2022
Provided comprehensive crisis care by assessing immediate needs, creating safety plans, establishing connection to resources, ensuring continuous support, and promoting emotional stability for individuals in both adult and pediatric mental health crises.
Conducted weekly one-on-one skills sessions for clients at home or in the community, utilizing evidence-based practices and curriculums to address their goals and objectives.
Maintained clear, accurate, and timely records in accordance with regulatory/agency requirements.
Housing Case Manager II
UNITED STATES VETERANS INITIATIVE
Houston, Texas
08.2019 - 08.2021
Provided support to chronically homeless and disabled Veterans in their search for safe and affordable housing.
Directed the facilitation of client intake process, assembling essential information for program eligibility purposes, along with delivering continuous case management support to Veterans aiming to sustain stable housing. Maintained responsibility for creating/updating Individual Housing and Employment Plans on a quarterly basis; managed a diverse caseload of 75 clients ensuring goal achievement through comprehensive access to vital community functions.
Financial Worker II
DAKOTA COUNTY
West Saint Paul, Minnesota
03.2015 - 08.2019
Interviewed Dakota County residents and determined eligibility for Minnesota Health Care Programs (MHCP) and the Supplemental Nutrition Assistance Program (SNAP).
Successfully re-evaluated client eligibility for MHCP and SNAP, ensuring correct approval or denial of benefits.
Facilitated resident access to essential resources, making necessary referrals to programs and community-based services.
Education
Bachelor of Science - Family Social Science
UNIVERSITY OF MINNESOTA
Minneapolis, Minnesota
01.2014
Skills
Proficient in METS, MAXIS, MMIS and ISDS
Interviewing techniques
Strong Customer Service Skills
Effective Communication Skills
Data-Entry
Cultural Competency
Affiliations
Youth Mental Health First Aid USA
National Council for Community Behavioral Healthcare