Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Commercial Driver/Customer Service Representative
AutoZone
08.2020 - 08.2022
I would immediately greet customers and inquire what they are looking for.
With the information given, and my knowledge we figure out what parts are best suited for them and their vehicle.
Trustworthy advice is given to make sure the customer is happy, and their vehicle is running smoothly.
I helped in way possible from finding the correct part, changing light bulbs, testing/ installing batteries and testing alternators
Answering phone calls, operating cash registers, maintaining store appearance, and processing returns was my responsibility.
Correctly followed all PPE and safety requirements
Had to learn multiple P.O.S. systems for DIY customers and commercial accounts.
Invoicing items to the correct account with the correct P.O., charging preferred method, and delivering parts to correct locations quickly was our main priority
Maintained safe procedures while driving company vehicles.
Customer Service Sales Representative
Alorica
06.2017 - 02.2018
Learned the correct procedures, and dialog for making outbound calls.
My main focus was to assist customers, and persuade them to buy our products, while keeping them content and happy.
Efficiently and independently managed time to make sure quotas were met.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Head Server
NoLita's Corner Bistro
01.2017 - 06.2017
Trained new staff on restaurant operations and policies to strengthen performance.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Correctly used P.O.S. systems to place orders, and handle cash or credit transactions.
I was able to perform efficiently in a face paced, and stressful environment while keeping a calm composure.
Supervised server staff and simultaneously served personal section of tables.
Clearly communicated and interacted with customers making sure their needs were fulfilled.
Cashier
The Corner Bakery Cafe
10.2015 - 01.2017
Greeted customers entering store and responded promptly to customer needs.
Customer service was always top priority.
Happily able to accommodate guests' needs efficiently and answer any questions.
Responsible for receiving calls, transferring calls, inputting and processing the information received for large catering orders.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.