Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Paris Ray

BALDWIN PARK,CA

Summary

IT professional and business owner with 5+ years of experience providing technical support and systems administration. Skilled in troubleshooting hardware, software, network, and account access issues, with hands-on expertise in Active Directory, Office 365, VPN, Remote Desktop, and Windows 11. Experienced in delivering responsive help desk support, monitoring system alerts, and escalating critical issues to ensure service continuity—strong background in client relations, documentation, and compliance, with excellent communication and problem-solving skills. Currently pursuing a law degree at Trinity Law School, bringing a unique perspective on technology, compliance, and data security.

Overview

7
7
years of professional experience
1
1
Certification

Work History

IT Technician

STL Staffing Agency @ Collegis
12.2022 - 09.2024
  • Maintained office PCs, networks, and mobile devices.
  • Remotely set up PCs, projectors, and microphones for use in classrooms for conferencing rooms.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners, laptops, and Windows desktops.
  • Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.

IT Technician

K Force @ Kaiser Permanente
03.2023 - 08.2023
  • Maintained office PCs, printers, networks and mobile devices.
  • Set up Windows/ Mac PCs, VPN, and medical software for use in medical offices.
  • Established, repaired, and optimized networks by installing software for health care devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

CEO/Startup Founder

ALEX P LEGAL SERVICES
05.2018 - Current
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Maintained confidential records securely, adhering to company policies and legal requirements.
  • Maintained organized filing systems for easy retrieval of case files and supporting documentation.
  • Managed confidential information securely, upholding the integrity of the court system.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Supported the judge, attorneys, and litigants by promptly addressing inquiries and providing relevant documentation.

Education

J.D. - Juris Doctor

Trinity Law School
Santa Ana, CA
06-2028

Bachelor of Science - Legal Studies

University of La Verne
La Verne, CA
08-2025

Associate of Arts - Liberal Arts And Sciences

Santa Monica College
Santa Monica, CA
06-2022

Clinical Medical Assistant Certification - Medical Assistant

Pittsburg Adult Education
Pittsburg, CA
11-2017

Skills

  • Customer focus
  • Hippa
  • Desktop technical support
  • Hardware installation
  • Technical support
  • Software configuration
  • Network troubleshooting
  • Remote support
  • Help desk operations
  • IT documentation
  • Operating system management
  • Peripheral repair

Certification

  • Lic # 2025068989 Alex P Legal - 2030
  • Certified, Clinical Medical Assistant
  • State Bar File # 711957 Law Student
  • ABA ID # 05859957 -2026

Timeline

IT Technician

K Force @ Kaiser Permanente
03.2023 - 08.2023

IT Technician

STL Staffing Agency @ Collegis
12.2022 - 09.2024

CEO/Startup Founder

ALEX P LEGAL SERVICES
05.2018 - Current

J.D. - Juris Doctor

Trinity Law School

Bachelor of Science - Legal Studies

University of La Verne

Associate of Arts - Liberal Arts And Sciences

Santa Monica College

Clinical Medical Assistant Certification - Medical Assistant

Pittsburg Adult Education

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