Paris Thomas

• Maintain an operational knowledge of all packaging equipment and ancillary support equipment including control and communication devices used in the process.
• Assist in identifying areas for process improvements through analysis of daily operations and process review.
• Assist in identifying areas for health, safety, and ergonomic improvements through analysis of required tasks.
• Assist in Developing strategy for process improvements to include: Operational Specification
  Action Plan for implementation
  Analysis of process improvement
  Supporting documentation as required
  Creating or revising Standard Operating Procedures to support the process improvement
  Assist in training programs
  Maintain tools & equipment required for packaging equipment
• Perform defined preventive maintenance tasks at a daily and weekly level as defined by SOP.
• Support maintenance technicians on communication and controls.
• Follow all SOPs, safety and health guidelines and cGMP guidelines.
• Ensure daily production goals are accomplished, complete daily production log and attend daily production meetings as required.
• Update ERP System with the use of raw materials for each production order.
• Prepare and setup the packaging line for each batch run according to the production order.
• Monitor the packaging line and support equipment during batch packaging.
• Perform process monitoring of the equipment.
• Ensure packaging line is supplied with the appropriate QC released materials according to the production order.
• Ensure the packaging line has been properly cleaned and line clearance performed at the end of each batch run and at the beginning of batch packaging.
• Perform reconciliation of materials, finished product delivered to the warehouse, and packaging rejects at the end of each batch.
• Ensure scrap materials have been disposed of properly.
• Notify the appropriate personnel when equipment failure or deviation occurs during batch packaging.
• Assist with the training of Packaging personnel on packaging SOPs and TRC SOPs.
• Ensure appropriate housekeeping of the packaging lines is performed.
• Participate in the internal and external TRC training program.
• Maintain a professional team-oriented working relationship with fellow employees.
• Follow written and verbal procedures as directed by the leadership team and TRC.

• Educated guest on daily specials and menu offerings such as appetizers, entrees, and dessert.
• Recorded orders and partnered with team members to efficiently serve food and beverages.
• Operated POS terminals to input orders , split bills and calculate totals.
• Maximized team performance by training new employees on proper food handling, guest expectations, and restaurant protocols.
• Managed closing duties including restocking items and reconciling cash drawer.
• Cleaned during area in between guest with efficient sweeping, table wiping , and spill promotion

• Performs manual labeling and packaging of 503B compounded pharmaceutical products.
• Performs visual inspection of 503B compounded pharmaceutical products.
• Inspected products for defects, quality, and accuracy of product specifications.
• Verified product measurements using calipers and micrometers.
• Reported defective parts to supervisor for review and corrective action.
• Ensured that all inspection criteria were met before releasing product to next stage of production.
• Documented inspection results in a timely manner according to company guidelines.

• Supported Apple customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
• Researched, resolved and followed up on customer issues, earning 5-star customer review rating.
• Created new accounts, reset passwords and configured access to servers and file management software for users.
• Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
• Processed inbound and outbound technical support calls.

• Placed and checked out customers orders (via phone, online, or in person) and made accommodations for unsatisfied guests to promote restaurant loyalty.

• Kept current and efficient seating chart to keep a steady flow in the restaurant.

• Trained new team members on cash register and hosting. (transactions, seating chart, stocking, etc)

• Greeted incoming customers, took details about party sizes and led to tables based on current server availability.

• Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.

• Assisted servers during downtime by cleaning off tables, running food, handling any needs the customers needed fulfilled.

Instructed new team members on how to complete tasks such as :

• Drive Thru/Upfront Cashier (transactions, bagged bagels and pastries, etc)

• Stocked drive thru, barista, and drink stations

• Cleaned dining room, upfront, kitchen and drive thru (Sweep, vacuum, change trash, wipe down area, tables, display cases, bagel rack etc)

• Prep ( meats, vegetables/fruit.)

• Consolidated ( Helped prepare plates for customers, prepared and bagged orders)