Paris Walters
Chicago,IL
Summary
Versatile and results-oriented professional with a proven track record at Royal Sonesta Hotel, adept in surveillance and conflict de-escalation. Excelled in incident reporting and customer service, enhancing safety and guest satisfaction. Demonstrated ability to lead and improve operational efficiency, showcasing strong leadership and problem-solving skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Royal Sonesta Hotel
09.2023 - 07.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Assistant Manager
Family Dollar
04.2022 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily operations to maintain store cleanliness and organization.
Cashier/Customer Service Representative
Walmart
09.2019 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
One Stop Foods
02.2016 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Percy Lavon Julian
Chicago, IL06-2008
Skills
Incident Reporting
- General security
- Surveillance
- Conflict de-escalation
- perc
- aed certification
- cpr certification
- cashier
- custOmer service
- security officer
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- perc
- 20 hour class
Timeline
Security Officer
Royal Sonesta Hotel
09.2023 - 07.2024
Assistant Manager
Family Dollar
04.2022 - 05.2024
Cashier/Customer Service Representative
Walmart
09.2019 - 04.2022
Cashier
One Stop Foods
02.2016 - 01.2019
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- perc
- 20 hour class
High School Diploma -
Percy Lavon Julian
Similar Profiles
Samantha RichardsSamantha Richards
Banquet Server at The Alexis Royal Sonesta HotelBanquet Server at The Alexis Royal Sonesta Hotel
Jonathan ClancyJonathan Clancy
Server at Proof Bar, Royal Sonesta HotelServer at Proof Bar, Royal Sonesta Hotel
Bryon WhiteBryon White
Front Desk Supervisor at The Alexis Royal Sonesta HotelFront Desk Supervisor at The Alexis Royal Sonesta Hotel