Hi, I’m
PARIS WOODS
Auto Claims Adjuster
Charlotte,US
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Results-driven North Carolina Licensed Property & Casualty Claims Adjuster with 15+ years of experience in claims, operations, quality assurance, and leadership. MBA in Data Analytics with expertise in claims investigation, coverage and liability analysis, customer relationship management, and process improvement. Known for strong analytical thinking, sound decision-making, and delivering exceptional customer service while resolving complex claims in fast-paced environments.
Overview
7
years of professional experience
5
years of post-secondary education
Work History
National General Insurance| AllstateCharlotte, NC
Auto Claims Adjuster
07.2025 - Current
Job overview
- Managed a high-volume caseload of personal auto claims from initial investigation through resolution.
- Determined coverage, liability, and damages by analyzing policy language, recorded statements, police reports, and supporting documentation.
- Negotiated claim settlements and maintained accurate documentation while meeting productivity and quality expectations.
- Collaborated with policyholders, repair facilities, attorneys, and third-party vendors to ensure timely claim resolution.
Piedmont AirlinesCharlotte, North Carolina
Ramp Agent
01.2024 - 06.2025
Job overview
- Guided aircraft marshalling and managed baggage/cargo operations.
- Operated ground equipment and ensured compliance with safety checks.
- Loaded and unloaded baggage from aircraft in a timely manner.
- Operated ground support equipment to assist aircraft during arrivals and departures.
- Communicated effectively with team members to ensure safe operations on the ramp.
McDonald'sFairmont, West Virginia
Assistant General Manager
05.2019 - 11.2023
Job overview
- Supervised daily operations, staff, and cash handling to ensure smooth business functioning.
- Managed a team of 15–20 employees while implementing operational strategies that reduced monthly losses by $500.
- Supervised daily operations, staff management, and cash handling procedures.
- Implemented inventory audits, reducing waste and boosting profitability.
Education
Colorado Technical UniversityColorado Springs, CO
MBA from Data Analytics
12.2024 - 03.2026
Colorado Technical UniversityColorado Springs, CO
Bachelor of Science from Business Management
04.2021 - 08.2024
Skills
- Claims Investigation & Resolution
- Coverage & Liability Analysis
- Customer Relationship Management
- Negotiation & Conflict Resolution
- Data Analysis & Business Intelligence
- Process Improvement & Operational Excellence
- ISO ClaimSearch & CLEAR
- Microsoft Excel & Office Suite
- Team Leadership & Employee Development
- Regulatory Compliance & Documentation
- Medical Claims Review
- Case Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Auto Claims Adjuster
National General Insurance| Allstate
07.2025 - Current
Colorado Technical University
MBA from Data Analytics
12.2024 - 03.2026
Ramp Agent
Piedmont Airlines
01.2024 - 06.2025
Colorado Technical University
Bachelor of Science from Business Management
04.2021 - 08.2024
Assistant General Manager
McDonald's
05.2019 - 11.2023
Certifications
- North Carolina Property & Casualty Adjuster License