Parisa Lolia
Tysons Corner,VA
Summary
Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Overview
11
11
years of professional experience
Work History
Captain Waiter, Head Server
Kiki On The River
05.2021 - 07.2024
- Showed high-level understanding of fine dining standards and practices.
- Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team
- Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions
- Completed restaurant opening and closing functions that included POS report generation.
- Provided exceptional customer service by addressing guest inquiries and orders in a timely efficient manner
- Led and supervised team of employees to ensure smooth operation of the restaurant
- Managed guest reservations and seating arrangements efficiently.
- Maintained a clean and organized work environment, including dining area, private event spaces and bar
- Responsible for overseeing delivery of food and beverages to tables promptly as well as collaborating with kitchen staff to ensure accurate and timely preparation of food orders
- Implemented and enforced restaurant policies and procedures to maintain a high standard of service
- Worked closely with the management team to develop and implement strategies to improve overall guest satisfaction and increase revenue
Bartender
Chima Steakhouse
02.2013 - 04.2021
- Provided excellent customer service to patrons in a fast-paced restaurant environment.
- Prepared and served a variety of beverages, including cocktails, wines, and beers.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Interacted with customers to ensure satisfaction and handle any concerns or requests.
- Collaborated with kitchen staff to coordinate food and beverage service
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Skills
- Order Taking
- Team Management
- Reservation handling
- Table Setting
- Foreign language proficiency - Farsi
- Team Collaboration
- Cash Handling
- Safe Food Handling
- High-volume dining
- Sales Techniques
- Upselling techniques
- Bar terminology
Languages
Farsi
Native or Bilingual
Timeline
Captain Waiter, Head Server
Kiki On The River
05.2021 - 07.2024
Bartender
Chima Steakhouse
02.2013 - 04.2021
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