Parisa Meghdadi
Laguna Niguel,CA
Summary
Highly productive and efficient Fitness Center Receptionist skilled in customer service, management, and health club software proficiency. Excellent communication, problem-solving, and adaptability to ensure smooth operation of the front desk. Dedicated to fostering a welcoming environment for all guests and supporting healthy exercise experiences. Expertise in payment processing and security protocol.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fitness Center Receptionist
LA Fitness
Mission Viejo, CA
05.2023 - Current
- Ensured outstanding customer satisfaction by promptly addressing requests from both members and staff.
- Conducted checks on equipment to ensure proper functioning prior to use by customers.
- Served as a reliable team player by providing assistance with registering new members and handling payment transactions.
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Collected payments, renewed memberships and resolved billing issues.
- Duly addressed customer concerns and promptly updated their accounts accordingly.
- Gathered feedback from guests through questionnaires to evaluate overall level of satisfaction.
- Greeted customers, answered general questions and directed to appropriate locations.
- Welcomed and acknowledged visitors on reaching the workout center.
Assistant Manager
Albertsons
Laguna Niguel, CA
05.2018 - 05.2023
- Collaborated on the creation of effective operational strategies to enhance efficiency and productivity.
- Assisted junior staff members with their daily tasks, projects, and objectives.
- Ensured smooth flow of operations through effective coordination with other departments.
- Implemented and monitored compliance with safety regulations and company policies.
- Managed and resolved customer service issues efficiently.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained continual connection with customers for better understanding of their requirements.
- Used survey data and feedback results to discover potential areas of growth for the organization.
- Managed and organized daily operations by creating staff schedules and allocating duties.
- Fostered transparency and mutual understanding by serving as a conduit.
Childcare Assistant
Mary's Little Angel
Laguna Niguel, CA
06.2016 - 02.2023
- Delivered a protective, encouraging, and dynamic environment to children.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Ensured the precision of daily attendance records and related information.
- Addressed child's requirements through proactive communication with parents and guardians.
- Ensured compliance with relevant legislation, standards and regulations.
- Encouraged self-expression through various art forms such as music, painting, drawing.
- Guided and supported peer-to-peer interactions in a group context.
- Maintained cleanliness through organizing toys after each play activity.
- Responded promptly to incidents or emergencies according to established protocols.
- Communicated with parents about daily activities and any concerning behaviors.
- Used clear communication and professionalism to develop constructive relationships with families.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Documented daily observations, activity records, meals served, and medication administration details.
Education
Bachelor of Arts - Theater Arts
University of California - San Diego
La Jolla, CA05-2025
Associate of Arts - Studio Arts
Saddleback College
Mission Viejo, CA05-2018
Associate of Arts - Art History
Saddleback College
Mission Viejo, CA05-2018
Associate of Arts - Psychology
Saddleback College
Mission Viejo, CA05-2018
Associate of Arts - Film Production
Saddleback College
Mission Viejo, CA05-2018
Skills
- Cash handling experience
- Time management abilities
- Visitor and Customer Relations
- Time Management
- Payment Processing
- Information desk management
- Team building
- Scheduling
- Punctual and Reliable
- Computer Proficiency
- Problem-solving abilities
- Recordkeeping and bookkeeping
- Professionalism
- Adaptability and Flexibility
- Customer Service
Languages
Persian
Professional
Certification
- First Aid, CPR, and AED Certification
Affiliations
- Experience in gym facility since 2012
Accomplishments
- Drawing in an Art Gallery twice in 2017-18
- Over 100+ hours of community service
Timeline
Fitness Center Receptionist
LA Fitness
05.2023 - Current
Assistant Manager
Albertsons
05.2018 - 05.2023
Childcare Assistant
Mary's Little Angel
06.2016 - 02.2023
Bachelor of Arts - Theater Arts
University of California - San Diego
Associate of Arts - Studio Arts
Saddleback College
Associate of Arts - Art History
Saddleback College
Associate of Arts - Psychology
Saddleback College
Associate of Arts - Film Production
Saddleback College
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