Summary
Overview
Work History
Skills
Timeline
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PARISA SHAHSAVAN

PARISA SHAHSAVAN

Surrey,Canada

Summary

Detail-oriented and dependable professional with over a decade of diverse experience spanning customer service, retail operations, administrative support, and jewelry design. Recently relocated to Canada, bringing a strong work ethic, interpersonal communication skills, and an unwavering focus on customer satisfaction. Adept at multitasking in fast-paced environments, with a passion for delivering exceptional service, and team-oriented collaborations.

Overview

19
19
years of professional experience

Work History

Jeweler

Afshin Jewelry
Tehran , Iran
01.2018 - 12.2023
  • Designed and handcrafted custom jewelry, utilizing gold, silver, gemstones, and alternative materials.
  • Conducted detailed repairs and restorations on fine jewelry pieces.
  • Placed gemstones into settings with precision tools.
  • Advised customers on different types of metals and gemstones available for purchase.
  • Polished and cleaned existing jewelry pieces to restore their original luster.

Store Manager

Yacaman Herbal Shop
Tehran , Iran
12.2005 - 12.2017
  • Oversaw daily operations, including inventory management, and sales strategy development.
  • Established customer service standards, and monitored staff compliance to enhance service quality.
  • Provided personalized customer support to strengthen customer relationships through product knowledge.
  • Managed vendor communications to ensure consistent stock levels across all product lines.
  • Performed regular price checks to ensure competitive pricing.
  • Created weekly work schedules for store personnel to optimize staffing efficiency.
  • Conducted daily opening and closing procedures, including cash handling, and operational oversight.

Secretarial Assistant

AriaMed Clinic
Tehran , Iran
12.2014 - 12.2015
  • Scheduled patient appointments while maintaining the confidentiality of records.
  • Facilitated communication between medical staff and patients to improve operational efficiency.
  • Executed front desk operations, managing phone inquiries, email correspondence, and document filing.
  • Answered phone calls and directed them to the appropriate personnel promptly.
  • Managed multiple projects simultaneously, consistently meeting strict deadlines.
  • Updated employee and patient contact information in the clinic database with accuracy.

Customer Service Assistant

Hyperstar Department Store
Tehran, Iran
07.2004 - 12.2005
  • Facilitated customer transactions, inquiries, and returns to optimize satisfaction during interactions.
  • Maintained store cleanliness and organization to promote a welcoming atmosphere.
  • Supported merchandising initiatives and restocked inventory to guarantee product availability.
  • Greeted customers warmly, and addressed inquiries promptly.
  • Analyzed customer feedback surveys to pinpoint improvement opportunities.

Skills

  • Time management
  • Jewelry design and craftsmanship
  • Office administration
  • Communication skills
  • Multitasking
  • Attention to detail
  • Customer service and support
  • Inventory management

Timeline

Jeweler

Afshin Jewelry
01.2018 - 12.2023

Secretarial Assistant

AriaMed Clinic
12.2014 - 12.2015

Store Manager

Yacaman Herbal Shop
12.2005 - 12.2017

Customer Service Assistant

Hyperstar Department Store
07.2004 - 12.2005

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PARISA SHAHSAVAN