Parisma Martin
Meridianville
Summary
Professional in patient care with solid experience and strong focus on team collaboration and achieving results. Skilled in providing compassionate support, monitoring vital signs, and assisting with daily living activities. Known for reliability, adaptability, and effectively responding to changing needs in fast-paced healthcare environments.
Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions, collecting biological samples and ambulating patients.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient care assistant /CNA
Huntsville hospital
101 Sivley Rd
02.2022 - Current
- Assisted nursing staff in delivering high-quality patient care and comfort.
- Monitored vital signs, recording changes to ensure prompt medical response.
- Implemented infection control protocols, enhancing patient safety and outcomes.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CCA
Unites States Postal Services
Huntsville,Al
06.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
CNA
Huntsville Health and Rehabilitation Center
Huntsville, AL
03.2020 - 07.2021
- Provided direct patient care, assisting with daily living activities to enhance comfort and well-being.
- Monitored patients' vital signs, documenting changes to ensure timely medical intervention.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Customer Service Representative
Alorica
Huntsville, AL
01.2018 - 2022
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Resolved issues by utilizing problem-solving skills and company resources.
- Maintained detailed records of customer interactions for quality assurance.
- Collaborated with team members to enhance service delivery processes.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
No Degree - Medical Assistant
Ultimate Medical Assistant
Florida City, FLHigh School Diploma -
J.o Johnson High School
Huntsville, AL05.2011
Skills
- Customer Service
- Conflict Resolution
- Time Management
- Patient Care
- Vital signs (7 years)
- Sterilization and sanitation
- Interpersonal skills
- Hoyer Lift (7 years)
- Caregiving (7 years)
- Home Care
- Documentation
- Active listening
- Quality assurance
- Patient education
- Database coordination
- ADL support
- Verbal and written communication
- Organizational skills
Certification
- CPR/First Aid
- Certified Nursing Assistant (CNA)
- June 2020 to Present
Timeline
CCA
Unites States Postal Services
06.2024 - 01.2025
Patient care assistant /CNA
Huntsville hospital
02.2022 - Current
CNA
Huntsville Health and Rehabilitation Center
03.2020 - 07.2021
Customer Service Representative
Alorica
01.2018 - 2022
No Degree - Medical Assistant
Ultimate Medical Assistant
High School Diploma -
J.o Johnson High School